Personal summary report of employees at different stages of work.

Five summary reports of employees' phased work

By summarizing the report, we can know the achievements and mistakes of the past work and their reasons, draw lessons and guide the future work, so as to make fewer mistakes and achieve greater achievements in the future. The following is my personal summary report on employees' work in stages. Welcome to read it!

Personal summary report of employees at work stage 1 worked for another year in a blink of an eye. According to the manager's work arrangement, I am mainly responsible for the daily operation of the hotel front desk and the training of the hotel. Now I will make a summary report on my work.

I know I'm playing a connecting role and coordinating the left and right. What I do every day is also trivial work. It is my important task to straighten out the relationship as soon as possible and put myself into my work. It is my duty to fully cooperate with the manager's daily work, which requires me to have a strong sense of work, correct working attitude, fast working efficiency and comprehensive efforts. My daily duties are:

1, execute the instructions given by the manager and manage the employees.

2, supervise the waiter to serve the guests, organize the staff on-site deployment, to ensure the quality of service.

3. Check the gfd, manners and working attitude of subordinate waiters, lead subordinate employees to do a good job in hygiene and cleaning, and strictly record the attendance of employees in this class.

4, responsible for the recipients of services required items, fill in the recipients list for safekeeping.

5. Hold a pre-shift meeting regularly every day to convey the instructions and notices of our store and various departments, summarize the work situation and precautions of the previous shift, and put forward the service requirements of each position.

6. Regularly check the equipment and facilities in the area to ensure that the facilities and equipment in the business area are in good condition.

Our service is embodied in humanized service, striving for perfection and creating a feeling of being at home for our guests. I have less experience now, and I still have a lot to learn. Sometimes there will be mistakes in my work, and I will take them as a warning and make persistent efforts in my future work.

It has been more than two months since the employee's personal summary report 2 arrived in Xinfu, and the details of working here are vivid. It's really not easy for me to know nothing from the beginning and now I can handle some emergencies by myself!

Come here. Because I can't understand the front desk work well in the early stage, I always make mistakes in my work and always have many problems. There is nothing wrong with having a problem. The mistake is that you can't analyze the problem! Time goes by day, from not knowing what to do at first to taking the initiative to find something for others. This is my own progress, but also the progress of my life! I was right to come here. There are many choices in life. How to make the right choice? In fact, you just need to understand what you want this time. The new wealth gave me the opportunity to exercise my eloquence and let me know how to communicate well with others.

During my work here, I learned what procedures I need to go through to close the house and what to pay attention to in the process of closing the house. This is all a kind of learning! The receptionist at the front desk is actually very trained. For me who is careless, I really got a good exercise. Although there are still many problems in filing forms at the front desk, I have made great progress compared with the previous one. I want to pursue better and make better achievements, which is what the company needs all our new rich employees to do!

Our supervisor always tells us that going to work is not about how much money we need, but about finding a sense of belonging and honor in our work!

Two weeks after I came, the supervisor asked us to start urging the property fee. I met the owner of Building 2 by chance. He kept asking me about the real estate license. At work, I always remember that every action I do now is to prepare for my future work. Although I was not very clear about handling the real estate license at first, I took the trouble to help him ask many places and try my best to let her know more about handling the real estate license! Later, she came to us and paid the property fee for three years at once. Although there are only more than 5,000 yuan, it is only natural to pay the property management fee, but I still feel that this is an affirmation of my work, and we have found a sense of honor here!

The above is what I learned during my stay in Xinfu. I can't work just to study, but also to create value for the company. Although I came to Xinfu Service Center on May 14, 20__, in order to further improve my quality and professional level, I made the following voluntary commitments:

1. Wear work clothes according to company requirements. Work clothes should be neat and tidy, and work cards should be worn at work.

2. When answering the owner's phone, ring within 3 rings, pick up the phone and report clearly: "Hello, this is Xinfu Property. What can I do for you? " Listen carefully to the reason why the other party called. If you have anything to say or ask, write it down one by one and try to reply in detail. After the call, say to the owner in a calm tone, "Thank you, goodbye!" "

3. When calling the owner, after answering the phone, take the initiative to greet the other party, "Hello, this is Xinfu Property", use honorifics to confirm the room number and the caller's name, explain clearly what to do, and say "Thank you, goodbye" after the call.

4. The owner went to the service center for help or complaint, stood up when he entered the door, and greeted the owner with a smile: "Hello, what can I do for you?" Listen carefully and patiently to the problems mentioned by the owner, register completely and deal with them in time to ensure the return visit rate of 100%. When the host left, he stood up and said, take your time and welcome to come again! "

5, do a good job in the registration of keys in and out of borrowing, do a good job in the establishment, update and management of information in the region, so that the registration is perfect, accurate and without omission.

6. Be proficient in the procedures of occupation and decoration, and do a good job of registration.

If you can't voluntarily do the following punishment according to the above, you will be fined 100 yuan, clean the whole corridor and use the off-duty time!

Personal summary report of employees' work stage 3 New Year's Day has arrived, and a year has passed unconsciously. This year, there is bitterness, bitterness and sweetness. Every day, we sincerely serve the public, touch the public with sincerity, reap a share with hard work, and win the recognition and respect of customers while paying sweat. The current work is summarized as follows:

As front-line employees, we should strengthen our business skills, so that we can be handy in our work and better provide convenient, fast and accurate services to our customers. With customer satisfaction and business development as the goal, we will do a good job in service and establish a good window image of enthusiastic service, so that every customer will be happy and return home satisfied.

As we all know, within the jurisdiction of the _ _ Union, the credit union is a busy point. During the peak season, the average business volume per person per day will reach more than 200. Therefore, such a working environment forces me to constantly remind myself to be serious in my work and operate in strict accordance with various rules and regulations. I have been insisting on myself for a year, and with my efforts, I personally did not have a liability accident.

While doing my job well, I made a rule for myself in my mind: three people must have my teacher, and we must do everything possible to learn what we can't, and master the credit accounting statements as soon as possible, so as to make people without me and people without me. In mid-September this year, I was lucky enough to participate in the business skills competition. The elites I met in the competition were both happy and stressed, and the results were not outstanding. While summing up experience, I also cheer for myself. Tomorrow, I must be on the podium of honor. In the same month, I also participated in the communication and study meeting of Tonglian Station organized by the Municipal Associated Press. Through this meeting, I learned a lot, while affirming my achievements, I also realized my own shortcomings. Although there are more than ten recommendations, I am determined to strengthen my literary accomplishment and contribute to the development of Tonglian Station.

Over the past year, under the leadership of the unit leaders and the care and guidance of my colleagues, I have actively participated in the study of political theory and business knowledge, consciously abided by laws and regulations and various rules and regulations of the unit, and at the same time studied business knowledge diligently to continuously improve my work skills. Looking back on my work in the past year, I have a clear conscience. At work, I am loyal to my duties and do my best. Banks belong to the service industry, and my job makes me face many customers every day. To this end, I often remind myself that being kind to others is being kind to myself. In the busy work, I still insist on sincere smile service, patiently and meticulously answer customers' questions, and I try my best to tolerate unreasonable customers.

Personal summary report of employees at work stage 4 Time flies. In a blink of an eye, I have been working in the company for a year. During this year, I learned a lot, and I also learned a lot in the company. Let me know a lot of new things from a person who knows nothing about purchasing, learn some new knowledge and increase more knowledge.

As we all know, purchasing plays an important role in every company. Although purchasing does not directly accumulate funds for the company like sales, all aspects of sales need the active cooperation of the purchasing department. A company's good procurement can save costs for the company and help the whole company gain a foothold in a highly competitive society. Through this year's procurement work, I have learned a lot of truth and accumulated some experience that I have never had before. As a procurement, we should also have certain requirements for ourselves. We must be loyal to companies and enterprises on the basis of good professional ethics. Only by adhering to the principle of good faith can we establish a foundation of mutual trust and prestige with suppliers, and suppliers will actively cooperate with our work. Try to help us. It is beneficial to our future procurement work, and we should constantly improve our understanding of the operational process of procurement work so that our procurement work can be carried out smoothly.

During this year, I was mainly responsible for the procurement of electronic components. In the first few months, I was mainly responsible for making contracts with customers, in which the specific terms and contents of the contract were determined after consultation between the leaders and customers. After signing the contract, I am responsible for tracking whether the order is completed on time and in quantity. Although it sounds simple, I need to complete the details carefully, including whether the amount of the order is correct, whether the terms meet the requirements of the company, whether the arrival time can be completed according to the sales order, and so on. I want to count the implementation of each supplier, each contract and each material in my daily work. At first, I was a little at a loss, but with the help of my leaders and colleagues, I soon became familiar with my work and counted the implementation of each contract in a table for future enquiries. This is also thanks to the concern and support of the leaders. In the recent procurement work, I was responsible for the procurement of electronic components. At the beginning, I knew nothing about the packaging and temperature of electronic components. Up to now, although I don't fully understand some specific parameters of electronic components, my understanding of electronic components has been greatly improved. In terms of contract terms, it is the basic requirement and the most important standard for the buyer to sign strong terms with suppliers as much as possible.

As a procurement, I want to minimize the procurement cost, always pay attention to the price trend of the products we need, have a certain degree of understanding of the products, and use various procurement skills flexibly. I must constantly learn from these aspects and constantly improve myself.

In the fifth stage, the personal summary report of employees' work is about to pass for 20 years. In this nearly a year, I have gained a lot through hard work. As the end of the year approaches, I feel it necessary to make a summary of my work. The purpose is to learn lessons, improve myself, make my work better, and have the confidence and determination to do it better next year. I'll make a brief summary of my work for one year.

First, be familiar with the procurement process

Let yourself handle every detail from ordering to receiving, be familiar with every supplier and delivery method, and handle the arrival of each material in receiving, so that you can know the arrival of the produced materials at the first time. Fax and order confirmation. After learning a lot, you can know the actual arrival of your own materials, what problems exist and what matters need to be paid attention to, communicate with suppliers in unclear places, understand and be familiar with this material, and have further communication and contact with suppliers. Convenient for future cargo transshipment. Next year, we must do this work more carefully, so that every time we confirm the order, we must be foolproof, insist on confirming and reconfirming, and do not care if we don't receive the order.

Second, participate in the unit price entry and sorting at the end of the year, and really participate in the unit price.

It can be said that when I walked into the door of procurement, I realized that I really only learned a little. It is not a good procurement to let suppliers arrive on time without affecting the production progress. Good procurement lies in the service attitude and quality that suppliers have to provide when they can obey their own scheduling on time. And we have to give our products to ourselves at the lowest price, which is the real good purchase. Shop around, give different prices through different manufacturers, and press the most willing supplier in your heart at an ideal price to get the results you want. I hope I can enter this purchasing door myself in the future.

Third, participate in ERP work entry and sorting.

What I want to say most is that the introduction of this ERP system is our help this year. Through ERP, I can know the configuration of each model, the arrival of the materials I purchased, the inventory of the warehouse and so on. Make all the materials clear and accurate, and all the materials can be consulted and proved.

Fourth, participate in the inventory work.

Let yourself know all the parts in practice, understand the inventory in the warehouse, and understand where the parts and materials are in inventory through inventory work. Those are all dead stocks. Why are these stocks produced? How can we digest the stocks, make the warehouses zero, and let our suppliers become our warehouses?

20__ is a fruitful and fulfilling year, and it is a great pleasure to work with you. Through this year's work and study, I have accumulated a lot of knowledge and experience in purchasing, and all aspects have been fully exercised. As an employee of the company, the rise and fall of the company is directly related to me. Therefore, I am willing to work together with the company towards a higher goal and contribute to our company!