Traditional Culture Encyclopedia - Hotel franchise - These items were left in the hotel room. How to deal with lost items?
These items were left in the hotel room. How to deal with lost items?
Generally speaking, the hotel will have a special place to deal with lost items, lost &; When you find it, you can tell the check-out time, room number and lost items. The hotel will generally conduct a thorough investigation, and if it is not found, it will also inform the guests. If there is evidence to prove that it was really left in the hotel, the hotel will bear certain responsibilities and will have appropriate compensation, such as free room fees and free accommodation vouchers. It is suggested to find the lobby manager directly, who is directly responsible for it.
If you haven't got a satisfactory answer, you can complain to the Consumers Association and take further legal proceedings, but only if there is evidence. But if there is evidence, the hotel has already paid compensation and won't go so far for the sake of reputation. If there is no evidence, you'll have to be careful next time. Valuables can be stored.
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