58 second-hand platforms such as Hongbulin in the same city were interviewed. What is the reason for being interviewed?

Jiangsu Consumer Protection Committee released a survey report on the consumption of second-hand trading platforms, showing that more than 93% of consumers said they had encountered various problems in second-hand trading. According to the problems found in the investigation, Jiangsu Consumer Protection Committee will conduct centralized interviews with 12 second-hand trading platforms, such as Idle Fish, Turn Around, Idle Turn, Pat, 58 City, Find Beauty Machine, Pollen, Heart, Unique, Hongbulin, Wanbiao and Love Recycling. This interview is due to the following questions:

1. False commodity information makes it difficult for consumers to protect their rights.

A large number of consumers said that they often encounter various problems in second-hand transactions, and these problems are difficult to solve. Including opaque commodity information, untrue objects and photos, exaggerated publicity, etc. Some consumers also report that it is difficult to return second-hand transactions. The second-hand trading platform is full of a large number of professional sellers, and a large number of transactions are paid outside the platform, which leads to consumers being cheated and it is difficult to recover funds.

2. There are sales of pirated and other illegal products.

The platform is full of pirated courses, comics, audio-visual resources, and pirated brand-name bags, clothes, shoes, watches and other goods. What's more, some merchants sell drugs, wildlife products, guns and ammunition, tobacco and alcohol and other items that are explicitly prohibited or strictly restricted by the state by blocking keywords and homophones. It is difficult to supervise.

3. It is difficult for consumers to defend their rights.

These second-hand platforms only need mobile phone number or WeChat registration, and do not need to go through complicated shop opening procedures. To release a product, you only need to take photos and edit the information before releasing it, and you don't need to verify it. This has led to a large number of fakes and vulgar products on the platform, and many products are difficult to return, and the rights and interests of consumers are not guaranteed. In addition, the platform does not have a particularly perfect supervision and punishment system, which leads to frequent fraud and illegal transactions, and consumers cannot prevent it. This interview also hopes that businesses can improve the platform supervision mechanism.