What are the differences between the front lobbies of 12,345-star hotels?

One-star a. There is a front office and a main service desk; b. The main service desk is located in a prominent position in the front hall, with decoration, good lighting, and signs in Chinese and English; the reception staff in the front hall are more than 18 hours old Provide reception, inquiry, checkout and message services in Mandarin; c. Provide promotional materials for hotel services, room price lists, local tourist transportation maps, and major transportation timetables; d. Provide small luggage storage services; e. Provide luggage access store services. Two-star rating a. There is a front office and main service desk that are suitable for the hotel's scale and star rating; b. The main service desk is located in a prominent position in the front hall, with decoration, good lighting, and signs in Chinese and English; the reception staff in the front hall are 24 hours a day Provide reception, inquiry, checkout and message services in Mandarin; c. Provide fax service; d. The main service desk provides hotel service project promotional materials, room price lists, local tourist attractions (spots) introduction, tourist transportation maps, newspapers and periodicals and other major Transportation timetable; e. Luggage trolleys are available and luggage in-and-out services are provided; f. Small luggage storage services are provided; g. Management staff are on duty 24 hours a day; h. Guest resting areas are provided. Three-star a. There is a front office commensurate with the reception capacity. The interior decoration is beautiful and unique. There is a general service desk that is suitable for the size and star rating of the hotel; b. Each section of the general service desk has Chinese and English signs, and reception staff provide reception, inquiry, checkout and message services 24 hours a day; c. Provide a one-time general bill Checkout service (except for goods); d. Provide credit card settlement service; e. Provide hotel service promotional materials, room price list, local tourist transportation map, local tourist attraction introduction, main transportation timetable, and adapt to hotel guests newspapers and periodicals; f. Room reservations are available 24 hours a day; g. There is a safe for valuables that the hotel and guests can open at the same time. The safe is in a safe and hidden location, which can protect the privacy of guests; h. There is a doorman to greet guests 16 hours a day; i. There is a full-time bellman and a dedicated luggage cart to provide luggage services to guests 18 hours a day. There is a small luggage storage area; j. There are management personnel on duty 24 hours a day; k. There is a lobby manager who is on duty 18 hours a day; l. There is a guest resting place in the non-operation area; m. Provide valet booking and taxi arrangement services ; n. There are access ramps for disabled people in the foyer and main public areas, equipped with wheelchairs, which can provide necessary services for disabled people. Four-star a. The area is spacious and suitable for the reception capacity; b. The atmosphere is luxurious, the style is unique, the decoration is elegant, the colors are coordinated, and the light is sufficient; c. There is a general service desk that is suitable for the scale and star rating of the hotel; d. The general Each section of the service desk has Chinese and English signs, and reception staff provide reception, inquiry and checkout services 24 hours a day; e. Provide message service; f. Provide one-time general bill checkout service (except merchandise); g. Provide credit card settlement Services; h. Providing foreign currency exchange services 18 hours a day; i. Providing promotional materials for hotel service items, room price lists, local transportation maps in Chinese and English, introductions to the location and major tourist attractions across the country, main transportation timetables and corresponding newspapers and periodicals; j. 24 Room reservations are accepted for hours; k. There is a safe for valuables that is opened by the hotel and guests at the same time. The safe is in a safe and hidden location, which can protect the privacy of guests; l. There is a doorman to greet guests 18 hours a day; m. There is a full-time bellman, a dedicated luggage cart, and 24-hour luggage service. There is a small luggage storage area; n. There are management personnel on duty 24 hours a day; o. There is a lobby manager who is on duty 18 hours a day; p. There is a guest resting place in the non-operation area; q. Provide valet booking and taxi arrangement services ; r. There are access ramps for disabled people in the foyer and main public areas, equipped with wheelchairs, and special toilets or toilet seats for disabled people, which can provide necessary services for disabled people.

Five-star a. The space is spacious, suitable for the reception capacity, and does not make the guests feel depressed; b. The atmosphere is luxurious, the style is unique, the decoration is elegant, the colors are coordinated, and the light is sufficient; c. There are facilities suitable for the scale and star rating of the hotel Main service desk; d. Each section of the main service desk has Chinese and English signs, and reception staff provide reception, inquiry and checkout services 24 hours a day; e. Provide message service; f. Provide one-time general bill checkout service (except for goods) ); g. Provide credit card settlement services; h. Provide foreign currency exchange services 18 hours a day; i. Provide promotional materials for hotel service items, room price lists, local transportation maps in Chinese and English, national tourism transportation maps, location and national tourist attractions introduction, main Transportation timetable, newspapers and periodicals suitable for hotel guests; j. Room reservations are accepted 24 hours a day; k. There is a safe for valuables that is opened by the hotel and the guests at the same time. The safe is in a safe and hidden location to protect the privacy of the guests; l. Set up The doorman is available to greet guests 18 hours a day; m. There is a full-time bellman, a dedicated luggage cart, and 24-hour luggage service. There is a small luggage storage area; n. There are management personnel on duty 24 hours a day; o. There is a lobby manager who is on duty 24 hours a day; p. There is a guest resting place in the non-operation area; q. Provide valet booking and taxi arrangement services ; r. There are access ramps for disabled people in the foyer and main public areas, equipped with wheelchairs, and special toilets or toilet seats for disabled people, which can provide necessary services for disabled people.