Hotel IT supervisor job responsibilities

Hotel IT director job responsibilities

In today’s social life, we are all directly or indirectly related to job responsibilities. Formulating job responsibilities can reduce the occurrence of violations and accidents. Many people must be worried about how to formulate job responsibilities. Below is the job responsibilities of hotel IT director that I have carefully compiled. I hope it can help everyone.

Hotel IT Supervisor Job Responsibilities 1

1. Under the leadership of the department manager, be responsible for the daily fire management of the hotel, and under the guidance of the department manager, preside over the formulation of hotel fire emergency operations action plan.

2. Understand the hotel building layout, the characteristics of building materials, the direction of fire escapes, the stock of fire water sources, the layout of fire protection systems, the performance and settings of fire protection equipment, etc.

3. Responsible for formulating various fire safety management systems of the hotel and implementing them, conducting regular fire safety inspections on all parts of the hotel, discovering hidden dangers and unsafe factors, and urging relevant departments to make rectifications in a timely manner. and report to department leaders.

4. Manage the hotel fire protection system equipment and facilities, master the operating status of the system, regularly test and maintain the system equipment, maintain the sensitivity of the system, and ensure the normal operation of the system.

5. Establish hotel fire protection files and a detailed distribution list of major fire protection equipment, facilities and fire extinguishing equipment.

6. Do a good job in the daily management of the fire center and the performance appraisal of firefighters, be responsible for training and improving the professional knowledge level of subordinate firefighters, and assist in fire-related matters during important receptions Security work. Hotel IT Supervisor Job Responsibilities 2

1. The supervisor reports to the engineer on duty in the Engineering Department and is responsible for formulating maintenance plans for the decoration, decoration, kitchen, PA equipment and other equipment of the hotel area, guest rooms, restaurants , and ensure the implementation of these plans.

2. Master the normal operation and daily maintenance of hotel equipment, accept and organize the implementation of operation scheduling instructions and daily maintenance work instructions from the director of the engineering department and engineers on duty, check the quality of maintenance, and ensure that customer service requirements are met. 3. According to the requirements of the Director of Engineering Department, supervise the engineering projects of overhaul and technical transformation undertaken by external units, and organize personnel to work closely to ensure that the projects meet the specified requirements.

4. Assist the director of the engineering department and engineers on duty to formulate equipment maintenance, technical transformation and equipment update plans. If any problems occur during the implementation, they should be reported to the leadership of the engineering department in a timely manner.

5. Do a good job in team management, take improvement measures, improve work efficiency, and control maintenance costs.

6. Formulate the team’s spare parts and spare parts plan and report to department leaders.

7. Inspect the mechanical and electrical equipment of major computer rooms, public areas, restaurants, and guest rooms in accordance with the preventive maintenance plan, and promptly issue maintenance notices for identified problems to ensure the safety of these areas. .Equipment and facilities are in good condition. 8. Responsible for formulating and implementing training plans for subordinate employees, focusing on strengthening training in service awareness, technical level, specialization and multiple abilities.

9. Make statistics on the work of each maintenance worker and compile daily work reports.

10. Effectively implement the work instructions of the leaders of the Engineering Department, conscientiously implement the job responsibility system and operating procedures, and ensure the normal operation of the power distribution, plumbing, air conditioning, and boiler systems under their jurisdiction.

11. Formulate and be responsible for implementing maintenance plans for equipment within the management scope, ensuring that these plans are completed on time and with quality in accordance with predetermined specifications.

12. For hotel renovation projects, outsourced overhaul projects should actively organize personnel to work closely to ensure construction quality and progress.

13. Responsible for formulating the spare parts and spare parts plan for the team.

14. Carry out on-the-job supervision and inspection, check the operating status, environmental sanitation and safety of equipment within the jurisdiction on time, prevent non-official personnel from entering the computer room, and ensure the safety of equipment.

15. Receive and organize the implementation of operation scheduling instructions and daily maintenance and transformation instructions from the leadership of the Engineering Department, and supervise and inspect the completion status.

16. Provide business technology and service awareness training to subordinates, be responsible for inspection and assessment, and make recommendations on rewards and punishments.

17. Manage the team well and take improvement measures in a timely manner to improve work efficiency.

18. Strictly implement the equipment maintenance system, in accordance with the "three cleans": clean equipment, clean machine room, clean work site; "four no leaks": no leakage of electricity, no leakage of water, no leakage of oil, no Air leakage; "Five Good" standards: good performance, good sealing, good lubrication, good solidity, and good adjustment are strictly required for employees.

19. When equipment fails, organize maintenance in a timely manner. If hidden dangers are discovered, they must be dealt with in a timely manner and ensure technical control to ensure that the system equipment under their jurisdiction is always in good condition. When important equipment fails, it must be quickly organized and handled in a timely manner. Report to Engineering Department leadership.

20. Supervise the annual maintenance and inspection of pressure vessels, measuring instruments, and safety devices.

21. Complete other work instructions issued by superiors. Hotel IT Supervisor Job Responsibilities 3

Job Responsibilities

1. Responsible for formulating the company’s operating rules and regulations, systematically planning the annual work plan, formulating standardized and normalized work processes, and managing Supervise implementation after approval by the general manager.

2. Responsible for providing data support and special research reports to organize personnel for major decision-making matters. Responsible for regularly submitting current business operating status analysis and prospect forecast reports for the company.

3. Manage and coordinate the work between various departments to ensure the overall function of the company's operating system, and report major issues to the general manager for decision-making.

4. Responsible for organizing and formulating the company’s economic responsibility system assessment system and assessment work implementation details, and publishing monthly assessment scores in a timely manner.

5. Preside over the overall design plan of the company's operating system, be responsible for the company's operating investment budget plan, and organize its implementation after approval.

6. Pay close attention to international and domestic information industry trends and trends, evaluate the impact of major information technologies, and provide opinions and suggestions for the company's introduction of advanced information technologies.

7. Responsible for reviewing and evaluating work efficiency, handling existing problems, and making work evaluations.

8. Responsible for guiding, managing, and supervising the business work of subordinates in various departments, improving work quality and service attitude, and doing a good job in performance appraisal, rewards and punishments of subordinates.

9. Responsible for organizing and improving each department to formulate various management systems related to its professional management.

10. Media promotion management (website promotion, media strategy formulation);

11. Responsible for organizing business training for company personnel.

12. Complete the work temporarily assigned by the general manager.

Position status

1. Responsible for the organization and coordination of the company’s annual production and operation plan;

2. Responsible for the company’s mid- and long-term development plans Have responsibility for organization, promotion and execution;

3. Due to serious distortion of research information, which affects the company's major decisions and causes losses to the company, corresponding economic and administrative responsibilities should be borne.

Hotel IT Supervisor Job Responsibilities 4

[Management Level Relationship]

Direct Superior: Manager of Power Operation and Maintenance Department

[Job Responsibilities]

1. Implement the work instructions of the superior manager and report the work

2. Lead the team members to do daily work in strict accordance with the high-voltage and low-voltage power management system and safe operating specifications

3. Organize and ensure employees to do a good job in the maintenance management and technical innovation of electrical installations, and collaborate with relevant departments to do a good job in the completion acceptance of newly installed electrical equipment

4. Participate in analysis meetings on electrical faults and accidents to propose rectification opinions and preventive measures< /p>

5. Cooperate with relevant departments to provide operators with professional skills and safe operation training to improve the technical level of operators

6. Responsible for the power supply between transformers and high- and low-voltage distribution rooms Supporting work: do a good job in the management of planned electricity use, safe electricity use, and energy conservation. Master and analyze daily energy consumption and keep energy consumption records

7. Lead and supervise employees to do a good job in high and low voltage distribution. Conduct on-duty inspection and maintenance work in the electric room and perform regular cleaning work

8. Responsible for formulating electrical maintenance plans for facilities and equipment

9. Responsible for preparing electrical spare parts and spare parts review and purchase plans

10. Responsible for employee work arrangements, attendance and assessment, and building civilized teams. Hotel IT supervisor job responsibilities 5

1. Assist the front desk manager in daily reception work, and preside over the overall work of the front desk shift , create a good working atmosphere;

2. Participate in regular meetings with supervisors, keep abreast of employees’ ideological trends and report to the department manager, inspect and supervise the appearance, organizational discipline, polite language and work efficiency of employees in the department; < /p>

3. Responsible for preparing employee work schedules, reasonably arranging the work of subordinates, managing and deploying various consumables used by the department, strictly controlling costs, and timely communicating instructions from superiors;

4. Understand the reservation status and guest situation on the day, and maximize the sales of immediate rooms according to the list of guests arriving and departing on the day;

5. Inspect and be responsible for the safety and fire protection work of the department, and be responsible for arranging the transportation of key guests Implementation and inspection of reception work and important messages;

6. Supervise welcome and farewell services, implement service procedures, supervise the implementation of inquiry and response services, and meet reasonable requirements of guests;

7. Participate in reception work in the front office, effectively resolve guest complaints and related issues in the department, and coordinate and contact relevant departments;

8. Develop and organize the implementation of training plans, and correctly evaluate subordinates Work and keep a work diary;

9. Responsible for the assessment of subordinate employees;

10. Maintain a close relationship with the deputy manager of the lobby and the cashier.

Hotel IT supervisor job responsibilities 6

1. Formulate hotel business strategies, work goals, and work tasks and organize their implementation, and be responsible for completing the hotel's annual goals and tasks;

< p> 2. Formulate the hotel's organizational structure, staffing, job responsibilities, etc., and strictly control the budget for hotel management, operations, and labor costs;

3. Formulate the hotel's rules, regulations, and procedures, and supervise their implementation ;

4. Regularly inspect the work of various areas and departments of the hotel, check the service quality, and make timely corrections and rectifications;

5. Establish good external relations and receive receptions on behalf of the hotel Important guests of the hotel;

6. Establish a good hotel image and promote the company's corporate culture;

7. Complete other tasks assigned by the leadership. Hotel IT Supervisor Job Responsibilities 7

1. Responsible for the overall arrangement and coordination of internal and external meetings and dining receptions, and formulate meeting/dining reception plans according to meeting/reception requirements (dining reception includes: chef selection, menu Customization, etc.);

2. Responsible for the inspection and supervision of the overall environment of the reception place;

3. Formulate various work plans for the reception team;

4. Assist Superior leaders will improve the various work functions of the reception team;

5. Assist with daily administrative affairs.

Hotel IT supervisor job responsibilities 8

1. Responsible for guiding and supervising cleaning work;

2. Responsible for negotiating the company’s external cleaning special services;

3. Responsible for arranging and coordinating the department's special cleaning services for customers;

4. Responsible for the company's supervision and management of the daily outsourcing cleaning work of subcontractors;

5. Assisting the manager in the management of administrative affairs ;

6. Assist the manager in responsible for the department's annual budget and cost management;

7. Other tasks assigned by the leader. Hotel IT Supervisor Job Responsibilities 9

1. Actively develop the hotel’s potential business agreement customers, long-term rental customers, tour groups, conference customers, etc., to maximize hotel revenue.

2. Maintain customer relationships, receive and handle customer reservations, and ensure customer satisfaction.

3. Visit, call customers back, and take customers to visit the room.

4. Sign a reservation agreement and necessary credit agreement.

5. Promote hotel products through effective online and offline channels, increase the number of fans of public accounts, and improve the hotel’s popularity.

6. Understand the market conditions and competitors, actively make sales plans, and implement sales plans.

7. Check scheduled accounts, track and pay pending debts in a timely manner, and prevent pending debts from being paid in time and bad debts.

8. Prepare daily sales record reports. Hotel IT supervisor job responsibilities 10

1. Fully responsible for the company’s sales and customer service system, including the establishment of the sales customer service system, management of contracts, quotations, after-sales and other work;

2. Maintain Have a good relationship with old customers and make regular return visits/visits to ensure the later maintenance and follow-up of the project;

3. Effectively develop new projects for old customers, designate early technical solutions, and finally complete the details of the plan quotation and other details Confirm;

4. Supervise and guide the daily work of the customer service team, including after-sales process control, data management and analysis, employee training, etc.;

5. Formulate the annual sales plan and Metrics and track progress and completion. Hotel IT supervisor job responsibilities 11

1. Fully responsible for the operation and management of the hotel.

2. Assist the general manager to grasp major strategic issues and fundamental work of the hotel (business strategy, management organization, etc.). Effectively perform technical daily work (planning, command, coordination, control, motivation, assessment, etc.) to ensure the completion of various hotel goals.

3. Systematize the hotel’s various business objectives, economic indicators and various rules and regulations.

4. Inspect and supervise the work of managers at all levels. Coordinate the relationship between various hotel departments and host weekly work meetings;

5. Review and submit the hotel's annual financial budget and issue annual work indicators to each department.

6. Maintain and develop good public relations between the hotel and all walks of life, establish and improve the image of the hotel, and develop the hotel's business.

7. Meet with guests from time to time to understand their complaints and various opinions as a reference for improving management and service levels.

8. Inspect and supervise the hotel’s personnel training, strengthen human resource construction, and discover and cultivate talents.

9. Strive to improve working conditions, do a good job in labor protection and environmental protection, continuously improve the working environment and living conditions of employees, and strengthen the safety and security of the hotel. Hotel IT Supervisor Job Responsibilities 12

1. Clarify the scope of responsibilities and work standards, and continuously strengthen learning and proficiency in various work skills. Implement the cleaning and sanitation target management responsibility system, conscientiously implement cleaning and sanitation work specifications, and make various work arrangements and inspections in a timely manner;

2. Responsible for formulating work plans, rationally arranging talents, material resources, and financial resources, and responsible for supervision Implement and summarize, and be responsible for the safety operations, material consumption, equipment and other management responsibilities of subordinate employees;

3. Formulate various training plans and conduct internal training regularly.

Hotel IT supervisor job responsibilities 13

Ensure that guest check-in and check-out procedures are carried out in an orderly manner;

Strictly implement checkout and financial procedures;

Contact relevant departments ( Such as Engineering Department, Housekeeping Department, Security Department, etc.) to solve problems for guests;

Record each shift and read the handover book;

Handle complaints for guests with a professional attitude;

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Provide accurate messages and wake-up calls to guests;

Send and receive emails, express mail, packages, etc. on behalf of customers;

Answer guests’ inquiries about various information . Hotel IT Supervisor Job Responsibilities 14

1. Responsible for the daily recruitment of employees and establishing employment channels and talent reserves.

2. Responsible for handling the entry and exit procedures for ordinary employees, as well as the review of personnel changes.

3. Reasonably allocate the hotel’s human resources and make effective suggestions and opinions.

4. Responsible for the review of staffing of each department.

5. Responsible for the management of employee personnel files, and the drafting and processing of external official documents.

6. Assist in establishing hotel personnel management related systems, employee insurance and welfare policies.

7. Responsible for the specific implementation and inspection of various personnel policies. Hotel IT Director Job Responsibilities 15

1. Responsible for daily employee recruitment and recommendation of department vacancies;

2. Responsible for the entry and exit procedures of employees;

3. Evaluate employee performance and make suggestions for improvement;

4. Responsible for the organization, recording, collection, archiving and storage of files;

5. Ensure Relevant personnel regulations follow the labor regulations of relevant government departments;

6. Implement the correct payment of employee salaries and benefits, bonuses, etc.;

7. Responsible for supervising and inspecting the implementation of various departments and employees Standardized situation;

8. Handle employee employment contracts, contract renewals, changes, cancellations, and terminations of work;

9. Write relevant policies of the hotel management company;

< p> 10. Good writing skills;

11. Have more than two years of working experience in the same position in the hotel industry;

12. Complete other tasks assigned by the leader. ;