Traditional Culture Encyclopedia - Hotel franchise - Complete works of summary model essays of administrative units.
Complete works of summary model essays of administrative units.
Inadvertently, the work of the administrative unit also came to an end. Let's take some time to write a summary. How is the summary generally written? The following is a comprehensive summary of the work of administrative units that I have carefully arranged for you, hoping to help you.
As a member of Honghuashu Management Company, I am honored to be the administrative supervisor. To sum up the work of the previous week, it is roughly divided into three parts: administrative work, logistics and personnel recruitment.
1, administrative work:
During my work, I became familiar with the company's rules and regulations, participated in the "Human Resource Planning" meeting organized by Mr. Chen, and learned the truth that there is specialization in the technical field, and how to carry out the company's administrative work is the most efficient. Understand the work system of some departments and accept dormitory management, familiar with the work and requirements of dormitory health management and inspection, and familiar with some employees. During this period, Yang Yang helped me complete the dormitory inspection and rewards and punishments in June+February, 5438.
2, logistics work:
On New Year's Eve, I went to the dormitory of Xiangjiang No.1 Store with Manager Zhou, Xu and Luo Dian. Walking into the dormitory is like walking into a big family. Everyone gave us a warm welcome. We asked everyone about their life and needs after work. Everyone has a warm attitude. In the future, we must pay more attention to front-line employees and let them feel the warmth of home.
3. Personnel recruitment:
In personnel recruitment, I listened to my colleagues' opinions and went to the job fair of the Human Resources Center of the Labor Bureau this Friday to complete the recruitment of 55 positions. Adapting to the psychology and role of a recruiter in the recruitment process, learning more knowledge and opinions in this area will greatly improve and exercise yourself and lay the foundation for future work and study.
In the implementation of the work, I have encountered some problems that need to be improved, and I will continue to improve my working ability in the future work:
1, administrative work, thinking is not comprehensive enough, sometimes a little naive, lack of communication with old employees, administrative work is not very smooth, often need the help of Director Chen.
2. In the recruitment work, the channels for personnel recruitment are too narrow and inefficient, and it is impossible to ensure the timely supply of vacant post resources.
To sum up, in the future work, I will strengthen communication with employees, listen to some useful opinions, handle the relationship between colleagues, improve my writing, expand my administrative knowledge, further understand and be familiar with catering administration, improve the channels and efficiency of personnel recruitment, and make a solid backing for Honghuashu Catering Company! I will work harder, learn with an open mind, make a good work plan, work with goals, and strive to improve my cultural quality and various work skills, hoping to create a good working environment for the company and bring better benefits to the future work of Honghuashu.
Summary of the work of administrative units (Part II) I. Work development and completion:
1, revised the financial management measures, drafted the implementation measures of rewards and punishments, the implementation rules for the fixed collection of building materials and the saving of rewards and punishments, and worked out the post responsibility system plan.
2. Draft the greening and publicity plan of the new office area. On-the-spot investigation of greening trees and signing an agreement on planting greening trees; Contact the advertising company to inspect the site and draw up the preliminary design draft; Supervise the construction team of ceiling, floor installation and board room renovation in the office area, and complete the task on time with good quality and quantity.
3. On March 29th, a special study was made on the management of office and accommodation electricity consumption, and Zhang Hongwei was instructed to do a good job of early electricity consumption statistics, dock with the owner and the power supply department, and pay the electricity fee according to the specified time to ensure the normal work and life power supply.
On March 3, 41day, a symposium on material management was held in cooperation with ministry of materials and equipment and Finance Department.
On the afternoon of April 1, a basketball friendly match was organized, and a joint team composed of troops, supervision department, administration department and ministry of materials and equipment challenged the engineering department.
6, the administrative office and logistics work to perform their duties normally and effectively.
Completed the meeting service and meeting minutes of all managers of the project department on March 25th, and the weekly meeting of the project department on March 26th.
Second, the problems existing in the work:
As the overall post responsibility system has not been formally implemented, there are the following problems in practical work:
First, the post personnel are not clear about the scope of their duties and the standards for performing their duties;
Second, there is no standard basis for the assessment and inspection of departments and post personnel;
Third, there is no rule to follow in the work connection between departments.
Third, suggestions:
1. It is suggested to dock with Zhongyuan Company as soon as possible, approve the introduction of the post responsibility system of the project department, improve the post setting and staffing of the department, standardize the business operation process of each link, and strengthen the training of employees' ideological unity and business promotion.
2, strictly implement the approved management system or method, clear inspection measures and reward and punishment measures.
3. Due to the special organizational structure of this project department, the management of the construction branch and the project department is both, which requires managers to play a subjective role, brainstorm and actively go out to learn and learn from the advanced management models and experiences of other companies.
Four. Main work arrangements for this week:
1. Complete the ceiling, decoration, greening and publicity of the new office area; Complete the lease of air conditioning in the new office area, the addition of office tables and chairs, the connection of communication optical fiber and the connection of internal communication cornet; Complete the office relocation when the conditions of the new office area are met (the new office area of Party A will be settled before 6th); Prepare for two inspections.
2. Further improve the responsibility system and standardize business processes, and cooperate with various departments to do a good job in personnel recruitment and rational allocation.
Looking back on 20 years, as a clerk in the personnel general affairs department, with the care and guidance of the leaders of various departments of the company and the support and help of my colleagues, I have completed my work and tasks assigned by the leaders well this year, and all aspects have been improved, but there are still some shortcomings. I need to continue to study and accumulate work experience in the future, and use my knowledge to make up for my shortcomings. Now I will summarize and report my personal work this year as follows:
I. Work aspects
(1) Patiently and meticulously do a good job in daily work.
1, responsible for answering and transferring incoming calls, carefully recording important matters and conveying them to relevant personnel without omission or delay;
2. Sign and distribute daily express delivery;
3. Check and settle the monthly expenses of office supplies, express delivery and drinking water.
(II) Improve the company's management rules and regulations.
Assist Mr. Li and the director of the office to constantly improve various rules and regulations, so that the company management tends to be standardized. According to the company's requirements, establish and improve other corresponding management systems, so that the company's work can be carried out in an orderly manner.
(3) actively do a good job in copywriting.
1. Make all kinds of forms and documents at any time according to work needs, and complete the printing, copying, scanning and faxing of documents issued by various departments and leaders.
2, collect all kinds of management regulations, and classified filing, to ensure the orderly distribution. Sign and convey the notices and documents issued by the company in time, and upload and distribute them.
(4) Other administrative work.
The work of the personnel general affairs clerk is very complicated, just like a big housekeeper, who has to take care of everything. For example, copying, scanning, faxing, sending and receiving express mail, keeping documents, purchasing, distributing and registering office supplies, booking hotel air tickets, maintaining and coordinating office facilities and environment, keeping and counting office supplies in stock, etc., are all tests of responsibility and working ability. How to simplify the complex, ensure foolproof, and how to get the highest efficiency at the lowest cost. Is that we need to keep learning in the future work.
Second, shortcomings.
During this year, I earnestly and timely do my own work, humbly ask leaders and colleagues about the problems encountered in my work, and constantly improve and enrich myself. I have been able to handle the daily work and other related work of this position well now. Of course, there are also many problems in the work, mainly in:
(1) Not careful enough.
The general clerical work is trivial, so it tests the carefulness of the staff. Everything should be taken seriously, and we should not be careless because it is small. Maybe any small mistake will have a bad influence.
(2) Lack of innovative spirit.
You can't actively play the spirit of serious study and pioneering, but passively adapt to the needs of work. Basically, everything assigned by the leaders can be completed, but almost all of them just work to complete the work. The solution to the problem is superficial, but there is no in-depth understanding.
(3) The work is not very solid.
Busy with daily chores, the work did not rise to a certain height. I can't concentrate on work and study. Although I know a lot of knowledge, I am not good at future work. I will try my best to correct my shortcomings and devote myself to my work with greater enthusiasm.
Three. rich
As a staff member of the personnel general affairs department, I am fully aware that my work is trivial, but it also has its importance. As the saying goes, difficult things in the world begin with easy things, and great things in the world begin with details. In order to coordinate a team, we must do every little thing well to ensure the normal and orderly development of the work. In the future work, I must be strict with myself, give full play to my best ability to serve the company, combine work with study, actively strive for every learning opportunity, cultivate my work coordination ability, improve my due professional ethics and keep making progress. I hope that in the future work, I will make persistent efforts and achieve greater results.
(A) constantly improve themselves
We should constantly improve ourselves, seize every opportunity to learn and grow ourselves, strive to improve our professional level, and be good at discovering new things and knowledge related to work in our spare time; Establish a good professional ethics, with a serious attitude, full of enthusiasm, strict discipline, study hard, and accumulate necessary basic knowledge and skills for your work. Although the work in the office is trivial and complicated, I will try my best to further improve my working ability in many aspects and face my daily work with a positive attitude.
(2) Correct working attitude
We should have a correct attitude and strive to complete the work assigned by our superiors; I will also pay attention to cultivating my adaptability, coordination, organization and creativity, and constantly learn, forge ahead and improve myself in my work to better complete my job.
20 _ _ years have passed, summary of the work of administrative units (excerpt from the fourth part). Unconsciously, I have been a receptionist for nearly 9 months. The front desk has not made a huge and direct contribution to the development of the company like the business, marketing and finance departments of the company, but since the company has set up this position, the leaders definitely think it is necessary to exist.
Through thinking, I think that no matter which position, no matter what job, it is a part of the overall organizational structure of the company, and it is for the overall goal of the company.
During these nine months, with the care and help of company leaders and colleagues, I successfully completed the corresponding work. Of course, there are still many shortcomings to be improved. Now I will summarize my work in the past 20 years as follows.
First, the daily work of the front desk
1. The receptionist is the first person to show the company's image. From April, 20__ to June, 12, I treated every visiting customer warmly in strict accordance with the company's requirements and guided them to the relevant office. For the door-to-door salespeople, I greeted them politely and sorted out their practical business cards and brochures for future work. In the past nine months,
2. Answer and transfer calls, copy faxes and distribute letters, and seriously answer any incoming calls, with an accuracy rate of 98%; Be able to deal with harassing calls tactfully and reasonably, and improve work efficiency; When sending a fax, pay attention to whether the other party has received it and whether it is complete and clear. When copying, pay attention to the integrity of the copied data to avoid the omission of the copied data. If there is a letter, it will be handed over to the relevant personnel in time.
3. Dealing with temporary events When it is found that there is not enough water in the drinking bucket, it will ask Dahe people to deliver water in time. When the items needed by the front desk are not enough, they will apply for purchase in time, such as paper towels, copy paper and disposable paper towels. When the printer is out of ink, it will call the ink adding business personnel to add ink. When the office phone bill is running out, go to the business hall to deposit it in advance.
If the items in the office are broken, such as the air conditioning switch and the lights in the bathroom, they will call the state-owned property in time to let the property master check the reasons and let the property master install the equipment they need to buy. The fault of the switch attendance machine is directly solved by contacting the merchant after sale. If there is a problem with the telephone line, ask the telecommunications bureau for help.
In short, we will find a way to solve the problem in time.
Second, the comprehensive affairs work
1. Book rooms, air tickets, tickets and birthday cakes. When the employees of the project department need to book air tickets or air tickets on business trips, I will contact the ticketing in time and keep track until the air tickets are delivered to the company, which will affect the travel of the business travelers for free; So far, about 70 tickets have been booked.
For leaders or colleagues who come to Zhengzhou for business and need to make a reservation, I will send a text message or call them to confirm the hotel details after booking; And the employee's birthday cake reservation. I will confirm the time with the staff the day before the reservation. On my birthday, I told Wang Lanying that there would be a daily blessing in OA, and I ordered 17 birthday cakes in 20 years.
2. Filing documents and registering office assets. The training materials and confirmation forms received by the project department personnel are classified according to the file bag; The newly purchased books in the office will be stamped by Zhang Lixian and numbered to facilitate asset management. There are 37 books in the office at present. Other office equipment (such as notebooks, CDs, sockets, etc.). ) are also registered in detail, and employees also sign and register according to company regulations when borrowing.
3. Attendance statistics The attendance details before 25th of each month come from the attendance machine. If you don't know, you can check with everyone by email, and then make a statistical summary, which can be sent to Wang Lanying on time.
4. Organize employee activities. Organize employees to go to Agricultural University at five o'clock every Wednesday afternoon. Through activities, we can improve team consciousness and exercise well. It's cold recently, and fewer people are willing to go out. During this period, we organized a table tennis competition, but the effect was not particularly satisfactory, which is also a place that needs to be improved in the future.
Third, other jobs, while completing their own work, also help to complete the work of other departments.
Such as assisting the personnel of software project department to bind project documents; Assist Xue's work in the marketing department, send gifts to customers with him, and make tenders.
In this process, I also gained some new knowledge.
Fourth, shortcomings in the work.
1. I didn't make a good plan when purchasing office supplies, and I didn't consider it comprehensively enough. I only see what is missing in front of me, which requires me to pay more attention and worry more in the future.
2. There was an error in attendance statistics. Although it was corrected at that time, it had little impact, but it also reminded me of the importance of being careful. After the attendance is completed, you must check it carefully and confirm it before sending it out. There are also some letters of the same type. If you send it out with mistakes, it is easy for others to think that you are a careless person. Although this kind of mistake only happens occasionally, it must be avoided as much as possible.
The effect of organizing outdoor activities in recent winter is very bad. In the middle, Zhang Li and I also discussed indoor activities, provided chess, checkers and other activities suitable for indoor play, and organized and implemented them, but this still failed to achieve the effect of outdoor activities. The solution to this situation is still under consideration.
Five, 20__ year work plan
1, improve your initiative and communication skills, pay more attention, be careful and consider all aspects, in order to better complete the work.
2. Strengthen communication with all departments of the company.
Understand the development of the company and the work content of each department. With these knowledge reserves, on the one hand, we can answer customers' questions in time and accurately, and transfer calls accurately; Or simply answer customers' questions within your power.
In the past year, I especially want to thank Zhang Li for his help. She taught me a lot with enthusiasm and patience, and she trusted me. I am honored to have such a colleague and proud to be in such a company that treats employees well.
Time is always fleeting. After working in Zhifuhui Company for one year, I gained a lot and felt a lot. Since taking office, I have worked hard to adapt to the new working environment and the front desk, earnestly performed my duties and successfully completed all the work.
The research and work in the past year are summarized as follows:
First, study in practice and try to adapt to work.
This is my second job after graduation. As a newcomer, when I first joined the company, I was not familiar with the company's operation mode and workflow. Thanks to the patient guidance and help of leaders and colleagues, I became familiar with the work content of the front desk and the functions of various departments in the company in a short time.
It also allowed me to quickly complete the transition from a student to a staff member.
It is said that the front desk is the window of the company's external image. A year's work has given me a new understanding and experience of this sentence
The front desk is not a vase. Everything you say and do represents the company. Guests visiting the company should be greeted politely, the attitude of answering the phone should be kind, the daily affairs of the office building should be handled carefully, and colleagues should be treated with humility and sincerity ... bit by bit, I can learn, make progress and benefit a lot from my work.
Second, learn the company's corporate culture and improve yourself.
Only by joining Zhifuhui, a big group, can I really understand the essence of the ten words "diligence, professionalism, self-confidence, vitality and innovation", which I think is also the driving force for every employee to move forward. I feel this culture from the professionalism of leaders and colleagues. In such a good working atmosphere, I also use these ten words to ask myself to devote myself to my work with a positive and optimistic attitude and do my job well.
This has always been the goal and direction of future work.
Third, expand your knowledge and constantly improve yourself.
A year's work has also given me a sense of crisis. It is not enough to rely on my current knowledge and understanding of the company. I think I should constantly recharge myself in my future work, broaden my knowledge and reduce the gaps and mistakes in my work.
When you first enter the workplace, it is inevitable that there will be some small mistakes that need to be corrected by the leaders; However, as a lesson from the past, these experiences have also made me mature and consider all kinds of problems more comprehensively to prevent similar mistakes from happening.
I learned a lot from this job and felt a lot. I am deeply proud of the rapid development of the company. In the future work, I will strive to improve my self-cultivation and connotation, make up for the shortcomings in my work, constantly sum up experience in my new study, do my job well with a modest attitude and full enthusiasm, and give full play to my potential to contribute to the construction and development of the company!
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