Traditional Culture Encyclopedia - Hotel franchise - Can cockroaches claim compensation when staying in hotels?

Can cockroaches claim compensation when staying in hotels?

Legal analysis: If there are cockroaches in the hotel, you can ask the hotel to compensate you for your losses. If you cause personal injury to consumers or other victims, you should compensate the reasonable expenses of medical treatment and rehabilitation, nursing expenses, transportation expenses, and reduced income due to missed work.

Legal basis: People's Republic of China (PRC) Consumer Protection Law.

Article 48 A business operator who provides goods or services under any of the following circumstances shall bear civil liability in accordance with the provisions of other relevant laws and regulations, except as otherwise provided in this Law:

(a) The goods or services are defective

(2) Selling goods without the proper performance.

(three) does not meet the commodity standards indicated on the commodity or its packaging.

(four) does not meet the quality conditions indicated in the commodity description, physical samples, etc.

(five) the production of goods explicitly eliminated by the state or the sale of expired or deteriorated goods.

(6) The quantity of commodities sold is insufficient.

(seven) the service content and fees are in violation of the agreement.

(8) Deliberately delaying or unreasonably refusing consumers' requests for repair, rework, replacement, return of goods, replenishment of commodity quantity, refund of payment for goods and service fees or compensation for losses.

(nine) other circumstances that harm the rights and interests of consumers as stipulated by laws and regulations.

Business operators who fail to fulfill their obligations to protect consumers' safety and cause damage to consumers shall bear tort liability.

Article 49 Where a business operator provides commodities or services, causing personal injury to consumers or other victims, it shall compensate reasonable expenses for treatment and rehabilitation such as medical expenses, nursing expenses and transportation expenses, as well as reduced income due to absenteeism. If it causes disability, it shall also compensate the disabled for living AIDS and disability compensation. If death is caused, funeral expenses and death compensation shall also be paid.