Can I refund the shopping return of Hong Kong Tour?

Yes, as long as your mother bought it through formal channels and the goods are in good condition, others can take it back with a valid invoice. If you have relatives and friends who go to Hong Kong, you can ask them to change them for you. Merchants only recognize invoices, not people!

If you bought it at a shopping place recommended by the travel agency, you really need to negotiate with the travel agency if you want to return it, because the travel agency took the rebate from the merchant. If you want to return it, it means that the travel agency must return the rebate to the merchant, which is very difficult! And as long as the goods your mother bought are not fakes, this situation is not easy to handle! This does not involve illegal issues.

However, the merchant promises to return the goods unconditionally within the validity period. In Hong Kong's society ruled by law, the concept of reputation is very strong. You can negotiate with the merchant. If you suffer some losses, you should be able to return the goods!