Traditional Culture Encyclopedia - Hotel franchise - How does a hotel reservation clerk write a work plan and work summary?

How does a hotel reservation clerk write a work plan and work summary?

Write based on the actual situation! Basically write down the main work content, emphasize the importance of safety, how to work hard, what results have been achieved, and finally put forward some reasonable suggestions or new direction for efforts. The job summary is to let your superiors know what contributions you have made and reflect the value of your work.

You should write down a few points:

1. Your understanding of the position and work.

2. Specifically what you did.

3. How do you work hard and what things do you use your brain to solve? Even if it’s nothing, write about some difficult problems and how you solved them through hard work.

4. The summary must have an overview and description of the situation, some are relatively simple, some are more detailed.

5. Achievements and shortcomings. This is the main content of the summary. The purpose of the summary is to affirm the achievements and find out the shortcomings. It should be written clearly what the achievements are, how big they are, in what aspects they are manifested, and how they were obtained; how many shortcomings there are, in what aspects they are manifested, and how they occurred.

6. Experience and lessons learned. In order to facilitate future work, previous work experience and lessons must be analyzed, researched, and summarized, and theoretical knowledge must be formed.