I'm not logged in. I booked a hotel with my mobile phone number and received a confirmation message, but I couldn't find the order with my mobile phone number later. I have the order number.

Hello! Thank you for your attention to Ctrip.com!

If you book a hotel without logging in, the system will automatically generate a non-member account. You can open the Ctrip website, click "My Ctrip"-"Non-member Order", and enter the contact number and verification code in the order according to the system prompt to inquire about your order information. If you need help, please pay attention to Ctrip (ICRIP). Click "Micro Service-Labor Service" at the bottom of the WeChat menu bar between 9:00- 18:00, and let us know your order number and specific matters. We will have a special person to check and feedback for you.

For more domestic hotel discount information, please click here:/spray to view.

You can search "iCRIP" of Ctrip WeChat official account on WeChat, reply "Binding" or "Association", and you can use WeChat to book Ctrip products, and there are exclusive promotions to surprise you who love to travel ~

In addition, I suggest you download the "Ctrip Travel" APP(/m/c270), "Ctrip is in hand, just leave!"

Move your finger, scan the QR code below and follow the download, making an appointment for consultation easier ~