Traditional Culture Encyclopedia - Hotel franchise - What should Ctrip do if it displays club members in the hotel?

What should Ctrip do if it displays club members in the hotel?

1. Log in to Ctrip account, check the completeness and accuracy of member information in personal information, and ensure that the member number and member level are correctly displayed in the account.

2. Contact Ctrip Customer Service for a solution. You can communicate with the customer service staff to explain the situation and ask the hotel to confirm the membership of the preferential club and enjoy the corresponding membership rights.