Traditional Culture Encyclopedia - Hotel franchise - In a hotel, which position is better, lobby manager, customer service manager, or catering manager? What is the workflow?
In a hotel, which position is better, lobby manager, customer service manager, or catering manager? What is the workflow?
Let’s do it from the grassroots level! ~The lobby manager has English requirements. If the customer service manager is in marketing, he should be very familiar with the hotel! ~Including preferential activities and dining standards. Special rooms and more! The catering manager takes charge of the restaurant! ~Including service quality, service staff transfer, etc.! Must have some work experience!
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