Traditional Culture Encyclopedia - Hotel franchise - What should I do if I get hit by a wardrobe in a hotel?

What should I do if I get hit by a wardrobe in a hotel?

If you are hit by a wardrobe in a hotel, you should take the following measures immediately:

1. Safety first: first, ensure your own safety and leave the wardrobe quickly to avoid further injury.

2. Contact the front desk: immediately contact the front desk of the hotel, inform them that the wardrobe has been smashed, and ask them to provide necessary help and support.

3. Take photos for evidence: Before contacting the front desk, take photos of the smashed wardrobe as evidence. This will help to file a claim with the hotel and possible subsequent legal proceedings.

4. Keep the physical evidence: don't move or clean up the scene, and keep the original appearance of the scene and related items for the hotel or relevant investigation departments to investigate.

5. Seeking compensation: lodge a claim with the hotel, asking it to compensate for the loss caused by the smashing of the wardrobe, and provide corresponding evidence, such as the value evaluation and photos of the damaged items.

The smashing of the wardrobe may be caused by the quality problems of the wardrobe itself, improper use or other reasons. The hotel is responsible for ensuring the safety and integrity of room facilities. According to the Consumer Protection Law, consumers have the right to claim compensation from hotels. So you can negotiate with the hotel to seek reasonable compensation.

When dealing with such problems, we should keep calm and communicate with the hotel reasonably. If the hotel refuses to solve the problem or refuse to pay compensation, it can consider seeking the help of relevant consumer protection organizations or legal institutions.

In short, if you are smashed by the wardrobe in the hotel, contact the front desk of the hotel in time, take photos to collect evidence, keep physical evidence, make reasonable claims from the hotel and safeguard your rights and interests.