Traditional Culture Encyclopedia - Hotel franchise - How did the US Mission respond to the beating of a waitress by a Beijing takeaway?

How did the US Mission respond to the beating of a waitress by a Beijing takeaway?

On August 4th, a video was circulated on the Internet. In a restaurant in Beijing, two takeaway brothers clashed with a woman dressed as a waiter, and the two sides scuffled. According to related reports, on the day of the incident, two riders quarreled with the merchants because of the speed of food delivery, which turned into a fight. The two sides have accepted police mediation, and Meituan has arranged special personnel to follow up and optimize the delivery speed of merchants. At the same time, the distribution service providers are urged to strengthen the training of riders to avoid such incidents.

In fact, so far, the number of take-away customers in China has reached 360 million, and the daily order volume has reached tens of millions. The number of take-away riders in China has also exceeded one million. They rush about in the streets of the city, just to deliver the takeaway to the diners as soon as possible. According to the official statistics of Meituan, a takeaway rider must work 8 hours a day, stand by and work 12 hours, and deliver 48 orders. If the average distance between merchants and consumers is three kilometers, the takeaway rider will walk 150 kilometers a day, which shows that it is also a very hard work to deliver takeaway. Not only that, for take-away riders, the worse the weather, the more people order take-away, and the more orders there are. In some cases, the order volume in rainy days is even as much as 1.7 times that in non-rainy days, which will greatly increase the delivery volume of take-away riders.

In fact, take-away riders don't want to be late for food delivery, because this is a fine. For example, there was an incident in which a customer hit a takeaway brother last year. At that time, after the female customer ordered the meal, the waiting time was a bit long due to the weather, and the female customer made it difficult for the takeaway brother. In fact, it wasn't the takeaway brother who deliberately delayed, but he was late because he didn't dare to drive fast in rainy days. However, this female customer has a firm attitude. Although my brother has been apologizing and making amends, the female customer directly slapped his brother in the face. Fortunately, a lady in white came out to help. She constantly calmed the mood of the lady who ordered food, and also helped my younger brother explain that when the lady who ordered food refused to take the meal, she took the initiative to say that I bought takeaway. Although the takeaway brother repeatedly refused, the lady gave the money to the little brother because she understood his difficulties.

The conflict between the two take-away riders and the waiter was caused by the inadequate preparation of the merchants, which also made the take-away riders very anxious, because if the order could not be delivered to the customers in time, they would be fined by the Meituan platform, and once they were complained by the customers, they would be fined again. The amount of the fine may not be much, but the takeaway rider can't make money in one day, which probably means that the younger brother is busy all day. Therefore, in order to deliver the food to customers in time, many take-away riders can run slowly, and it is common to run red lights. Many riders have had accidents because of running red lights.

In a word, Meituan only arranged a special person to follow up the beating of waitresses in Beijing to optimize the delivery speed of merchants.