What are the positions in the catering department? Does the lobby manager belong to the catering department?

Lobby Manager~

The so-called lobby manager is a person in the hotel or catering industry who is entrusted by the general manager and handles all the equipment, facilities, personnel, services, etc. of the hotel and restaurant on behalf of the general manager. They are middle-level managers who handle complaints, supervise the operations of various departments, coordinate the relationship between various departments, and ensure that hotels and restaurants provide quality services to customers in a normal order. They are the nerve center of hotels and restaurants and the bridge between hotels, restaurants and guests.

Customer service manager~

Also known as account manager, the customer service of the hotel has a lot to do with the grade of the hotel. The customer service staff of high-grade hotels do relatively more work, mainly dealing with customers. Complaint return visit, customer supervision service personnel service provides different preferential policies for members. To put it simply, it is to maintain old customers~expand new customers~accumulate contacts for the hotel and maintain corporate image~

Food and Beverage Manager~

1. To the executive chef and restaurant managers , the chefs of each production department conduct attendance and performance appraisals. Have the right to praise or criticize, reward or punish, depending on the situation they manage. 2. The right to recommend to the general manager the appointment and removal of the above-mentioned management cadres, and the right to appoint and remove management personnel below the foreman. 3. Based on the actual situation and work needs of the department. Have the authority to add or remove employees and transfer subordinates' work. 4. Have the right to assign work and production tasks to subordinates and issue instructions to them. 5. Have the right to handle all daily business and affairs within the catering department

I have pieced together something here and there~ I hope it will be useful to your friend~ The answer is supplementary as far as the hotel is concerned~ Non-professional personnel are very The position of catering manager is difficult to apply for. Lobby managers generally require people who are proficient in business and have strong coordination skills. They also have a certain customer base. Customer service managers are suitable for young people who are new to the hotel. However, it requires recruiting Customers~ Generally speaking~ this bowl of rice in the hotel is quite unpalatable...