Traditional Culture Encyclopedia - Hotel franchise - Hotel service personnel, supervisors, foremen and notices?

Hotel service personnel, supervisors, foremen and notices?

Hotel supervisors and foremen are the most basic leaders of the hotel. How to organize and lead subordinates, manage and arrange everyone's thoughts, work and life is the most important topic in hotel management. Supervisors, foremen and service personnel get along with each other day and night, and work together, being both leaders and service providers. Every day, the complicated administrative and service work is carried out in the team. Supervisors and foremen must strive to improve their leadership ability, and at the same time pay attention to exploring some working methods in practice.

The general working methods of supervisors and foremen refer to the fact that supervisors and foremen must take the lead in their own jobs and lead a group of households to implement their work. Learn the most basic methods you must know and master in your life, and complete the tasks assigned by your superiors:

1. Take good care of the waiters in this hotel, be the intimate friends of the waiters, and help and solve their practical difficulties and pains enthusiastically.

2. Be good at uniting all kinds of people to work together, especially treating people with different opinions equally.

3. Listen carefully to everyone's opinions and suggestions, and brainstorm, so as to make your own correct judgment and decision.

4. Be decisive, panic when things happen, have some patience, don't act too hastily, and pay attention to adopting flexible methods and countermeasures.

We should work with wisdom, experience and courage instead of giving orders and abusing power. The correct use of rewards and punishments means not only requires strict requirements and clear responsibilities, but also leaves room for others. Praise should be given priority to, punishment and criticism should be accurate and convincing. Highlight the word "strict" in management.

6. Tell the truth and keep your word, so that everyone will admire and respect you.

7. Be able to set an example. Whatever you are asked to do, you must do it first.