Traditional Culture Encyclopedia - Hotel franchise - What kind of jobs does the hotel have?

What kind of jobs does the hotel have?

1, waiter

The basic duties of waiters are: greeting and greeting customers; Provide various corresponding services; Answer customers' inquiries; Solve difficulties for customers; Treat all kinds of unstable emotions of customers with the best mood and attitude; Handle customer complaints in time and give customers satisfactory answers.

2. Waiter foreman

Refers to leading employees to work, mainly supervising employees, taking charge of major problems in work and some problems of customers, so as to improve service.

Job requirements:

Good image, good temperament, strong sense of service, self-motivated, good team consciousness and behavior organization ability.

3. Marketing Director

It is mainly to formulate short-term and long-term strategic planning and implementation strategies for service enterprises, organize the successful listing and sales of new and old products, and build an efficient and stable sales team for hotels.

4. Stage supervisor

The floor manager mainly selects the right supplier for this floor, coordinates the relationship between suppliers and shopping malls, regularly adjusts the display surface and location of suppliers, and standardizes the management of floor employees, so the sales performance of a floor is closely related to the floor manager.

5. Department Manager

The department manager is the manager who coordinates the allocation of resources between the department and the hotel, and his main responsibility is to be responsible for the overall performance of the department. Although the department manager has little power, a general position and only a few people under his command, it is a key position that plays a leading role in the upper and lower levels.

Baidu encyclopedia-waiter

Baidu encyclopedia-foreman

Baidu Baidu-Marketing Director

Baidu encyclopedia-floor manager

Baidu Encyclopedia-Department Manager