What exactly does an usher do?

1, daily guest reception.

2. Handling orders: on-site and telephone.

3. Deal with the dining agreement between customers and restaurants.

4. Organize customer information.

5. Statistical business information.

6. Publish banquet and a la carte menu.

7. Make relevant dining arrangements.

8. Management projects.

9. Send all kinds of short messages to guests on behalf of the restaurant.

10, do a good job in the daily preparations of the department (hygiene, goods, etc. ) and finishing work. ?

Second, the duties of the usher:

1, abide by the rules and regulations of the company and departments, and strictly demand your own code of conduct.

2. Clear job content and workflow, and do a good job in all aspects.

3, do a good job in personal gfd, personal hygiene, pay attention to words and deeds and reception norms, and receive guests in the best state.

4. Take care of the property of companies and departments and save energy.

5. Stick to the timetable.

6. Learn to make progress and constantly improve your business knowledge.

7. Respect superiors, carry out orders, unite colleagues and help others.

Third, the greeter's work specification:

1. Greeters should strictly abide by the rules and regulations of the store and have a high sense of responsibility and enthusiasm for service.

The usher serves the customers at the gate of the store and thanks the customers for coming on behalf of the store.

3. Insist on smiling service and honorific service, and greet every customer who enters or leaves the store.

4. The greeter should do a self-inspection of appearance before taking up his post, so that the appearance is dignified and tidy and meets the requirements of the store.

5. Stand up straight (according to the requirements of standing posture), be full of energy and smile, and do a good job of welcoming guests with polite manners and warm and thoughtful service.

6. The work number plate is worn on the left chest. It is forbidden to wear damaged, illegible and dirty work number plates, and it is not allowed to wear work number plates in series.

7. The usher should dress according to the requirements of the shopping mall. Clothes should be flat and clean, without dirt, and neckline and cuffs should be kept clean.

8. When the usher is on duty, he should answer all customers' inquiries, be enthusiastic, use civilized language and honorific words in customer service, speak loudly and at a moderate volume, naturally and without affectation.

9, always pay attention to and check whether the shuttle bus is responsible for the door handle, glass, etc. Whether it is in good condition, if found, repair it in time.

10, pay attention to the health work around the gate, keep the environment around the post clean and tidy, and maintain the order in front of the gate.