Traditional Culture Encyclopedia - Hotel franchise - What do the logistics, administration and finance departments of the hotel do?
What do the logistics, administration and finance departments of the hotel do?
1. Logistics includes: security department and housekeeping department, etc.
1) security department
The security department is the competent department for the personal and property safety of hotels and guests, and is responsible for the public security and fire safety of the whole hotel. Formulate the hotel's safety rules and regulations and security work plan, do a good job in safety prevention, and prevent all kinds of criminal cases, public security incidents and fire incidents. The hotel's fire-fighting facilities mainly include: smoke alarm, automatic sprinkler system, fire hydrant, fire shutter door and various fire-fighting equipment. The hotel fire alarm telephone number is 1999, and the fire department has security guards to patrol 24 hours to ensure the life and property safety of hotel guests and employees.
2) Housekeeping
The butler department is the main responsibility of the hotel, which is responsible for the washing and ironing of the hotel's linen supplies, staff uniforms and guest clothes, as well as the cleaning and beautification of the hotel's public places.
2. Administrative Office (also called General Manager's Office)
The general manager's office plays an important role in communicating up and down, connecting left and right, and coordinating inside and outside the hotel. Responsible for printing, sending, receiving and filing all kinds of documents, handling all kinds of letters, telexes and telegrams, uploading and publishing them in time, answering the phone and making records, handling specific matters such as air tickets and room reservations for the general manager's business trip, arranging the attendance list of the hotel's senior management, arranging the equipment of vehicles in the hotel, and making minutes and distribution of all kinds of regular meetings in the hotel.
3. Accounting department
The finance department is the department that carries out cost accounting, material management, cost control, financial management and accounting for the hotel. It has a cashier team and is responsible for the settlement and collection of various expenses of guests in the hotel. Computer management system is an important symbol of modern hotel management. The computer system is responsible for processing and analyzing various financial data and information of the hotel. Hotel computer system has been widely used in financial accounting, material management, business statistics, cost analysis and automatic settlement. The finance department consists of cashier group, warehouse group, cost control group and accounts receivable group.
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