Traditional Culture Encyclopedia - Hotel franchise - Which is better, the hotel reservation department or the purchasing department?

Which is better, the hotel reservation department or the purchasing department?

Hotel purchasing department. It's good.

1. The frequent communication and interaction between the hotel reservation department and customers requires good communication skills, while the purchasing department is responsible for purchasing and managing the goods and equipment needed by the hotel, which requires little communication skills.

2. The hotel reservation department is in a high-pressure and fast-paced environment, which needs to deal with a large number of reservation requests, changes and cancellations, and needs temporary resilience, while the purchasing department has little demand for temporary resilience.