Asking for five-star hotel service terms?

Reception etiquette requirements 1. When guests arrive, they should greet them warmly and actively. This can be said to be the first step of polite service. Use polite salutations such as "sir" and "miss" when greeting, and use greetings such as "hello", "good morning" and "good evening". When waiting for the guests, you should concentrate and keep eye contact with them. Treat guests equally, whether white or black, poor or rich, domestic compatriots or foreign tourists. 4. When serving guests, we should follow the principle of first priority and second priority, and put women before men. 5. When seeing the guests off, you should take the initiative to ask their opinions about the hotel and extend some polite expressions, such as "Please forgive my shortcomings", "Welcome to visit again" and "Goodbye".