New employee onboarding process

New employee induction process sample

1. Purpose

Through clear and orderly guidance, help new employees integrate into the hotel family and form hotel recognition work attitude and work habits, and lay the foundation for future work efficiency.

2. Responsible Department

Human Resources Department

3. Management Content

1. Conduct a preliminary understanding of the job seekers;

2. Go through the entry procedures;

3. Introduce new employees to their work content, working environment and related colleagues, so that they can eliminate the strangeness of the new environment and enter their work roles as soon as possible;

4. Onboarding training;

5. Follow-up and evaluation of new employees’ work during the probation period to provide a basis for regularization.

4. Process

(1) New employee application reception process

1. Applicants should receive and fill in the "Green Boya Hotel Job Application Registration Form" from the Human Resources Department 》;

▲Preparation tools: signature pen, "Greenboya Hotel Job Application Registration Form"

▲Requirements: Warm reception and answers to applicants; applicants are required to fill in the job registration form Use a signature pen when making the form, and fill in the relevant content truthfully.

2. The Human Resources Department will conduct the initial interview, fill in the "Green Boya Hotel Interview Record Form" according to the interview situation, and classify and store the files of the first-time interviewers according to the interview results, which are divided into: Category a first-time interview Those who have passed the interview, Category B, have passed the initial interview but there are currently no vacancies in the position (as hotel talent reserve files) Category C, those who have failed the initial interview

3. After passing the initial interview, notify the relevant department managers for an interview, and conduct an interview Qualified candidates will be issued an "Appointment Notice" and notified of their entry date and required documents.

▲The second interview for ordinary employees will be conducted by the top manager of the department;

▲In addition to being interviewed by the department manager, managers above the class level will also be interviewed by the hotel manager in charge interview.

▲The back of the "Appointment Notice" states the relevant matters that new employees should pay attention to when reporting, and reminds new employees to read it.

(2) Registration process before new employees join

1-2 days before new employees join the job, the human resources department should make the following preparations:

1. Organize the personal information of the registration personnel and determine the accurate time and method of registration.

2. Notify newly registered personnel of the items they should prepare, such as copies of personal academic certificates, 6 recent 1-inch color photos, 2 copies of ID cards, and original physical examination and health certificates (for those who need to live in dormitories) Toiletries, changes of clothes, bedding, etc. should also be prepared).

3. Do a good job in distributing basic work items and determining work content and contact persons for new employees:

Content:

a. Do a good job in the "Induction Training" Preparation for the issuance of Guidelines, Employee Handbooks, employee number plates, time cards, and meal cards; Human Resources Department

b. Prepare an "onboarding contact person" for new employees. Generally, the "onboarding contact" for a new employee is the employee's direct supervisor.

Purpose: to accelerate the mutual understanding between new employees and the hotel and the department; at the same time, closely observe the new employee's work performance to further confirm whether the new employee is a suitable candidate for the department; at the same time, lead the new employee to quickly enter the work state.

c. Notify relevant department leaders to do a good job in guiding new employees (including introduction to department personnel, work-related guidance, process introduction and specific work content), and inform relevant department employees in advance about the status of new employees. Human Resources Department

(2) The Human Resources Department handles entry procedures

1. On the registration day for new employees, the Human Resources Department will handle relevant matters for them based on the "New Employee Entry Procedures Checklist" .

2. Fill in the "Employee Resume", the Human Resources Department will save the file and update the employee roster.

2. Distribute the "Induction Training Guide" to new employees and inform them of the induction training time.

3. Confirm the time when the employee was transferred into the personnel file.

4. Take new employees to visit the hotel, then take them to their respective departments and introduce them to the department heads.

▲Notes:

1. Before leading new employees to visit the hotel, they should communicate well with the heads of relevant departments to avoid affecting the work operations of each department.

2. Require new employees to pay attention to issues during the visit, such as smiling when meeting guests, then saying hello politely, following the team, being courteous to guests, keeping quiet, etc.

3. During the visit, explain carefully and answer questions raised by new employees.

(3) Part handled by the department

1. After the human resources department brings new employees to the department, the department will arrange a visit to the department and introduce relevant personnel of the department.

2. The department arranges an "onboarding contact person" for new employees to introduce the work scope and responsibilities of other members of the department to the new employee;

3. The "onboarding contact person" must Let new employees understand the various regulations and requirements within the department, so that new employees can perform their job responsibilities accurately;

4. The "onboarding contact person" must be specific to the new employee's dress, appearance, speech, politeness, etc. Make clear requirements;

5. Department managers should gradually upgrade the work arrangements of new employees and encourage them in a timely manner; (new employees should not be assigned work that is too saturated, too complex, or with too heavy responsibilities. In the new situation, Provide timely encouragement when employees complete their work well)

6. The department should introduce new employees and welcome them at regular meetings.

(4) Onboarding training

Arrange new employees joining this week to participate in onboarding training every Saturday (temporary arrangements will be made based on business conditions if training is not possible under special circumstances). The training content includes: explanation of employee handbook, fire protection knowledge, etiquette and courtesy, appearance explanation, etc.

(5) Probation period follow-up

1. New employees should have three interviews after joining the company and before becoming regular. The first interview will be within the first week after joining the company (3 Within days), the second interview should be held one month after joining the company, and the third interview should be held before becoming a regular employee.

2. The interviewees include the employee himself, his leader, the employee’s colleagues, etc. The purpose of the interview is to understand the employee's working status and some problems the employee encounters at work.