How can waiters smile to serve customers and improve the service level of hotels?

Answer: If the waiter wants to serve the customers with a smile, so as to improve the service level of the restaurant, he must do the following service details:

1. Smile, greet and be polite.

Every guest who enters the hotel wants to see the friendly smile, warm and sincere greetings and polite manners of the service staff when he steps into the hotel gate. This is the first impression left by the hotel, and it is also the first feeling and emotional need for guests to be respected. Luxurious lobby and high-grade and expensive decoration do not represent the enthusiasm of the hotel, but only reflect the star level and grade.

2. Efficient, standardized and accurate

Whether it is check-in at the front desk, dining in a restaurant or room service, keeping guests waiting for too long will greatly discount our service and even cause complaints from guests. Every guest who enjoys the service in Shaodian hopes that the service of the hotel will be standardized, efficient and accurate, reach the star-rated standard and even provide value-added services.

Whether the service personnel's business skills are well-trained and whether the hotel as a whole reaches the star level is also displayed and reflected. Not efficient service, but devalued service for guests; It is not a standard service, but a service that loses value to guests; It is either an accurate service or a failed service to the guests.

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All the guests expect their hotel to provide fast, standardized and accurate service. Specific information can be found in the www.6eat.com database of China Food Network, which contains a lot of information.