Which department can I call if the hotel is unsanitary?

If the hotel is unsanitary, you can find the local administrative department for industry and commerce.

The right of appeal is a concrete form for citizens to exercise their supervisory power, so it belongs to the category of citizens' basic rights and has the right to report illegal and criminal acts of units or individuals other than public units and their staff.

First, the specific methods of complaining about hotels are as follows:

1. Call the local industrial and commercial bureau and provide a copy of the hotel business license or the registration number of the business license, then you can complain. If the business license registration number is not provided, it will not be accepted;

2. Call the "123 15" consumer complaint hotline. 123 15 is a special telephone number set up by the State Administration for Industry and Commerce with the strong support of the former Ministry of Information Industry.

Second, how to complain the most effectively

1. Search Baidu for official website of 123 15.

2. After entering, click I want to complain on the homepage.

3. Read the complaint notice as required, and then click below to agree.

4. Then enter the name of the complained hotel, and click Select Enterprise.

5. Next, you should confirm the enterprise information of the complaining hotel, and then click OK.

6. Then, in the consumer information, fill in your information and click Submit.

7. Finally, fill in the detailed complaint information, upload important evidence, and then click Submit.

Third, the regulatory authorities will not accept the case.

1. The complaint is not within the responsibility of the market supervision department, or the administrative organ does not have the authority to handle it;

2. The court, arbitration institution, market supervision department or other administrative organs, consumer associations or other mediation organizations established according to law have accepted or handled the same consumer rights dispute;

3. Not buying or using goods or receiving services for daily consumption needs, or failing to prove that there is a dispute between the consumer and the respondent.

Legal basis:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 15 Consumers have the right to supervise commodities and services and protect consumers' rights and interests. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.