What's the difference between a customer and a guest?

Differences in job responsibilities and skill requirements.

1, Job responsibilities: The main responsibility of customers is to receive customers and provide consulting and recommendation services for customers. The main duty of welcoming guests is to greet guests at the door and ensure the order and image of the restaurant or hotel.

2. Differences in skill requirements: Consultants should have good communication skills and observation skills, be able to establish good relationships with customers and give professional advice, and also need to know product features and prices in order to introduce them to buyers. For etiquette, they should pay more attention to adaptability and eloquence, and complete the task in friendly communication.