Traditional Culture Encyclopedia - Hotel franchise - What are the polite terms in restaurant service?-restaurant service terms
What are the polite terms in restaurant service?-restaurant service terms
Beautiful and elegant language is an important part of quality restaurant service. Then do you know the polite expressions in restaurant service? Next, I will tell you some polite expressions in restaurant service, hoping to help you!
Polite language should be done? Seven crosses? ,? Seven? That is, greetings, inquiries, thanks, apologies, responses, blessings and farewell; ? Cross? Hello, please, thank you, sorry, goodbye.
Greeting sound +0. 1? Hello, sir (miss)! Welcome to visit. ? /? Good afternoon (evening), welcome! ? /? Welcome to eat here? / ? Welcome to visit! A * * * How many people are there? Please sit here. ?
1.2 ? Do you have a reservation, sir (miss)? What room (desk) is this? ?
1.3 ? Would you please come with me? /? This way, please
Consultation Voice 2. 1 Would you like to sit here, sir (miss)?
2.2 ? Excuse me, sir (miss), may I order now? Here is the menu. Would you please choose?
2.3 ? Excuse me, what do you like to drink? Do we have it here?
2.4 ? Sorry, I didn't catch what you said. Can you say that again?
2.5 ? What do you like to eat, sir (miss)? What is our new product today (what is our specialty)?
2.6 ? Excuse me, what else do you need, sir? /? Would you please use some?
2.7 ? Excuse me, sir, can you serve now?
2.8 ? Excuse me, sir, can I change this dish into a small one? Excuse me, can you move this plate?
2.9 ? Excuse me, sir, do you serve fruit platters? Do we have any fruit here?
2. 10 ? Did you eat well? Are you satisfied/? Do you have anything else?
2. 1 1 ? May I pay your bill now?
Thank you. 1? Thank you for your comments (suggestions), and we will definitely correct them.
3.2 ? Thank you for your help?
3.3 ? Thank you for coming?
3.4 ? Thank you. Reminder?
3.5 ? Thank you for your encouragement. We will try our best?
Apologize 4. 1? Sorry, this dish takes time. Would you please wait a little longer?
4.2 ? I am sorry to have kept you waiting. This is our dish.
4.3 ? I'm sorry to have kept you waiting, okay?
4.4 ? Sorry, this variety has just been sold out. хх cuisine is basically similar to its taste and ingredients.
4.5 ? Sorry, I put your food in the wrong dish?
4.6 ? I'm terribly sorry. Can we do it for you again?
4.7 ? Excuse me, please wait a moment, it will be ready in a minute! ?
4.8 ? Excuse me. Excuse me.
4.9 ? I'm very sorry for soiling your clothes. Can I have them washed?
Answer 5. 1? Ok, I'll inform the kitchen and do it according to your requirements. ?
5.2 ? Okay, I'll be right there, okay?
5.3 ? Ok, I'll arrange it right away. ?
5.4 ? Yes, I'm a restaurant waiter. I'm glad to serve you. ?
5.5 ? Thank you for your kindness. We don't accept tips. ?
5.6 ? It doesn't matter. Is this nice? Mimo! ?
5.7 ? I see. ?
Blessing 6. 1? Please enjoy yourself. ?
6.2 ? Happy new year? /? Happy new year? /? Merry Christmas? /? Happy holidays?
6.3 ? I wish you a happy wedding. ?
6.4 ? I wish you a speedy recovery. ?
6.5 ? Happy birthday to you. ?
6.6 ? I wish you a happy mood. ?
Farewell 7. 1? Take care, sir (miss). Welcome to come again next time. ?
7.2 ? Goodbye, sir (miss). ?
7.3 ? Please walk slowly? /? Please go.
Other polite expressions in restaurants 8. 1? Tea, please. /? Please give me a towel. /? Do you want a drink?
8.2 ? All your dishes are here. Please have a taste. ?
8.3 ? Please give us more valuable comments on our service and dishes. ?
Precautions for polite expressions 9. 1 Pay attention to the guests, smile, stay in the eyes and nose triangle of the guests, and don't look around and be absent-minded;
9.2 Hang your hands upright, lean forward slightly, and tuck your hands in. When the distance (generally about one meter is appropriate), don't lean on other things;
9.3 Be gentle and kind, and try not to make gestures when you can express clearly in words. 9.4 Advance and retreat in an orderly way, and then take a step back in turn to show respect for the guests, and don't turn away;
9.5 Speak Mandarin. English is the main foreign language, and there is no foul language. The tone is cordial, warm and sincere. Don't be rude or artificial. Speak clearly and fluently, express yourself accurately, subject to what the other party can hear. Speak slower than the guests, and the language effect should not be affected by personal emotions. Don't disturb the conversation between guests. If you need to interrupt, you can say it during the conversation? Excuse me. Excuse me. Speak after the guest agrees, and then say thank you.
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