Apartment service items and standards

Apartment service items and standards

Service items and standards

I. Operation of the management organization

Rongda Building implements democratic, socialized and professional property management services.

An owners' committee shall be established to clarify the relationship between the owners' committee and the property management unit.

Various systems are improved, including household handbook, owners' convention and various professional management systems, methods, post responsibility system and assessment standards.

Property management should be scientifically managed by modern management means such as computers.

The qualifications of management personnel and professional and technical personnel meet the standards set by the state. Cn holds relevant certificates.

The overall quality of managers has reached the corresponding standards and professional ethics.

Second, the construction management

The appearance of the building is neat, intact and beautiful, and the wall decoration is not damaged.

Outdoor signs, advertisements and neon lights are neat, unified, beautiful, safe and free from hidden dangers.

Housing information is complete, file management is perfect, and household living files are established.

The qualified rate of indoor maintenance quality is%, and the timely maintenance rate is%.

The elevator runs 24 hours a day and has a national certified safety inspection license.

All kinds of facilities and equipment operate normally and are maintained in time.

All kinds of safety signs, indicating signs and explanation signs are obvious and placed accurately.

Three. Environmental sanitation management

Cleaning and sanitation shall be managed in an integrated way, with professional cleaning personnel and public areas with management systems.

Hygienic standards meet the hygienic standards of five-star apartments and three-star hotels.

The location of cleaning equipment in public areas of the building is accurate, neat and beautiful.

All kinds of garbage such as life should be removed in time, and the cleaning cycle should be calculated in hours.

The cleaner's clothes are uniform.

Four, building public area greening

Flowers, plants, bonsai and sketches are placed in appropriate positions in public areas, with clear decorative functions.

. There are specialized horticultural technicians.

Scientific management, careful cultivation and timely pruning.

All kinds of sketches are neatly and elegantly decorated and maintained in time.

V. Public security management

The building is fully enclosed, with a professional security team and paramilitary management and training.

Implement a 24-hour security system and patrol the designated area regularly and irregularly.

Security personnel dress in uniform, work standard, rigorous style and strong sense of responsibility.

All kinds of safety signs are obvious, and the preventive measures are meticulous, strict and comprehensive.

. Fire fighting facilities and equipment are in good condition, and are in the starting state at any time.

Equipped with TV monitoring and other alarm systems, guarded by special personnel.

All kinds of safety precautions are comprehensive, and emergency plans are complete.

Huitong and various competent departments regularly hold various fire safety and public security prevention exercises.

Resident personnel entering and leaving the building shall implement the ID card system and telephone interview confirmation system.

Parking lot management is orderly, management system is implemented, and there is no littering of motor vehicles and non-motor vehicles.

VI. Management of Public Facilities

Good equipment, normal operation, no hidden dangers of accidents, complete maintenance system.

Equipment operation records should be kept daily, and operators should strictly abide by the operation procedures and maintenance procedures.

There are strict management measures for water supply pipelines and water tanks. Disinfect regularly and keep records.

Fire fighting system and equipment are in good condition and can be started at any time.

Water supply, power supply, communication and lighting facilities are complete and working normally.

Lighting and lighting inside and outside the building should be maintained regularly and kept normal.

Daily maintenance of public parts and facilities of houses is timely.

Other intelligent management systems operate normally and are maintained regularly.

The elevator operates 24 hours a day, and is regularly overhauled and maintained to ensure the normal use of the owner.

Seven. Community culture construction

Rong Da property company cohabitation committee and neighborhood offices have formulated the Convention on the Construction of Residents' Spiritual Civilization and various management regulations.

Rong Da property management company and residents' committee organize building residents to carry out healthy and beneficial community cultural and sports activities.

The property management company actively cooperates with street offices and police stations to carry out various convenience work to facilitate the life and work of building residents. ,

Apartment service items and standards

Eight, charge management

In accordance with the provisions of the implementation of clear price, in accordance with the provisions of the charging items, charging standards, charging methods to collect related fees.

Establish an open system of fees and financial management, and regularly publish revenue and expenditure.

Do not charge fees unrelated to their own management services and do not charge fees for other departments and units. (except for the units that have been approved by the higher authorities or signed the collection agreement)

IX. Hotel Service Items and Management

All owners who stay in Rong Da Building will automatically become vip members of various supporting services, entertainment and dining places in the building.

Vip members of Rong Da Building enjoy the corresponding vip premium price when spending.

The owner of Rong Da Building enjoys the following services free of charge:

(1) Free newspapers and magazines.

(2) Free delivery of mails and letters (limited to the reception point at the front desk of the building).

(3) Free delivery of starched clothes. (4) Buy small necessities for free.

5. Call a car for free. Free alarm clock service.

Once other free services and activities.

Rong Da building owners can enjoy the following hotel-style service facilities:

(1) Multifunctional Meeting Room (2) Negotiation Room

(3) Restaurant dedicated to architecture (4) Bar

5] Tea bar 6] Coffee shop

(7) Gym (8) Sauna room.

⑼ Chess room ⑽ Owner exclusive laundry room

⑾ Other service facilities

The owner of Rong Da Building enjoys the following paid services:

(1) Acting as a paid agent for real estate and renting real estate.

(2) Engaged in various paid housekeeping services, such as cleaning rooms and scrubbing doors and windows.

(3) Rent security guards for free and provide private security guards.

(4) Provide paid home maintenance activities.

5] Provide car wash service for a fee.