Traditional Culture Encyclopedia - Hotel franchise - How can I complain if the hotel cancels the reservation without refund?
How can I complain if the hotel cancels the reservation without refund?
1, call 123 15 hotline: 123 15 is the hotline of China Consumers Association, and you can consult and complain about the cancellation of hotels without refund. Will provide corresponding advice and help to help solve the problem.
2. Go to the industrial and commercial department to complain: You can go to the local industrial and commercial department to complain, and will investigate and deal with the hotel according to relevant laws and regulations to protect the rights and interests of consumers.
3. Complain to the Consumer Association: You can complain to the Consumer Association, which will assist in handling consumer disputes and protect the legitimate rights and interests of consumers. Can provide relevant legal advice and help to help solve the refund problem.
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