Traditional Culture Encyclopedia - Hotel franchise - Why is compulsory consumption so common in the catering industry?

Why is compulsory consumption so common in the catering industry?

The following answers this question for you. First of all, according to the current Food Hygiene Law, only restaurants are supervised, and tableware disinfection companies are not among them, which also brings difficulties to supervision. Compulsory consumption makes people uncomfortable nowadays, when spending in some restaurants and hotels, consumers will find that compulsory consumption is everywhere, and there are more and more hitchhiking fees such as bottle opening fee, private room fee, air conditioning fee and chopsticks fee. Some restaurants don't provide napkins, so customers have to pay if they need them. Why is compulsory consumption so common in the catering industry? Many citizens said that as long as they enter the hotel, they will encounter the above problems, which definitely belongs to the mandatory sales of the hotel, which makes people very uncomfortable. Although there is no explicit provision in the Consumer Protection Law, it does not mean that the hotel's practice is reasonable. Compulsory consumption leads to infringement of consumers' right to choose. Some citizens think that it is a market economy and hotels can set up compulsory consumption, but citizens have the right to choose or not to choose hotels. City Consumers Association staff can report compulsory consumption. The staff of the Municipal Consumers Association said that Article 9 of the Consumer Law stipulates that consumers have the right to choose their own goods or services. This practice of hotels actually objectively affects consumers' right to choose. The Law on the Protection of Consumer Rights and Interests clearly stipulates that consumers "have the right to decide whether to buy or not to buy any kind of goods and accept or not to accept any kind of services". Catering enterprises forcibly charge "tableware disinfection fee" and other acts are suspected of compulsory consumption, which infringes on consumers' right to choose independently. Consumers can report this situation to the industrial and commercial or price departments. Minimum consumption is mandatory. Lawyer Lou Hang of Tonghua Law Firm believes that the hotel's behavior of setting minimum consumption is a kind of compulsory consumption, which violates the principle of contract fairness. Lawyer Lou said that it is a contractual relationship between two equal civil subjects that restaurants provide catering services to consumers. Enterprises or individuals open restaurants as an offer, and consumers enter the hotel for consumption, which forms a contractual relationship with the hotel. After the contract is formed, it is a kind of compulsory consumption to inform consumers that there is a minimum consumption, which violates the principle of fair contract.