How to do hotel business audit?

1. Take over the cashier work at the front desk and check in and check out the guests. (Note: Conditional hotels don't do cashier, and the business is separated, which is beneficial for hotels to do better. Second, prepare for the night trial.

A, check whether all the bills and statements at the cashier are handed in, and whether there is a phenomenon of underpayment of bills; Check whether there are any open bills in the computer. If there is such a phenomenon, the cashier will record it and submit it to the cashier's supervisor for handling. B, check whether there are unrecorded documents sent by various departments at the front desk. If yes, enter it into the computer and put it into the account folder in their respective rooms. C. Check the room status and house price with the front desk and floor, whether there is any discrepancy between the room status and house price, whether there is a phenomenon that the guest has checked in but not checked in, and whether the guest has returned the computer. If yes, find out the reason in time. Third, computer night trial. A. rent pre-examination and entry. Select "No" to check whether the entries in the rent pre-trial report are abnormal. After the inspection, the rent will be pre-examined and entered again. After exceeding the rent, generate a rent entry report and print it. B, perform night trial and other processing, and check whether the computer performs the guest renewal. After it is correct, the computer will automatically review it. After the audit, check whether the system automatically changes the business date. C. After the night audit and the date change, the guest will check into the hotel before 6: 00 a.m., and check and record the rent again at 6: 00 a.m., so that the computer can automatically check the rent. Fourth, auditing.

A * Print the statement on the day of IC card system, and incorporate it into Maxima IC card system to print the statement on the day of IC card impairment. Check the two statements to see if the difference is consistent with the amount received, remedy the mistakes in time and record the cashier's operation. B * Print IC card consumption report, restaurant income and financial record daily report, entertainment income and financial record daily report, guest room income and financial record daily report, guest room, restaurant and entertainment transfer to AR account report, and check whether IC card consumption is consistent. C. Check whether the daily report of restaurant income and financial records, entertainment income and financial records are consistent with the daily report of room income and financial records. D, print the reception form of the front desk and comprehensive cashier, check it with the actual bill, and check whether the reception is in line with the procedures. E, print the catering discount and service fee change table, give away free of charge, single item discount report, zero free report, single reduction report and abnormal bill report, review the catering and entertainment bill and check whether it meets the prescribed procedures. F, print the previous day's (if the "night trial" is not conducted in the computer, it will be the same day) menu statistics report and check with each bill, check whether the bill amount is consistent with the corresponding statistics on the report (if it is inconsistent, report it immediately), check whether there are bills that have not been handed in, check whether there are underpayments or overpayments, and check whether the use of various coupons, free coupons and securities complies with relevant regulations. G. The front desk prints the actual check-out report to review the check-in time, check-out time and check-out time of the front desk, whether the rent is all-inclusive, whether half-day rent or full-day rent should be charged, and whether there are prescribed approval procedures for exemption or underpayment. H. Review the daily room mini-bar report, miscellaneous rent report, business bar consumption report and compensation report, and check with the figures in the daily room business report; I, check whether the guest's consumption in the hotel is all included in the room account, whether there is any omission or miscalculation, whether the bill calculation is correct, and whether the accounts are all settled. J, check whether the amount of money on the check-out bill is correct, whether it conforms to the prescribed procedures, whether there is a guest signature, and whether the cash settlement is consistent with the computer report. K, enter the account query, query the cashier account at the front desk, and print the adjustment account, offset account and discount account. And check with the bill at the front desk, check whether the discount and offset at the front desk are normal and conform to the procedures. V. Statements

A, check whether the night trial worksheet is flat. If it is not flat, the statistical report should be executed again in the night trial. If it is still not flat, it should be reported to the finance department. B, register the ledger, check whether the ledger settlement amount is correct, whether the unit is correct, and whether it conforms to the prescribed procedures, and check with the AR account statements of rooms, restaurants and entertainment. Print the summary of cash receipts for the current day. Audit report on intransitive verbs

Record the problems found in the trial day and night one by one, wait for the cashier's supervisor to verify and deal with them, sort out the documents of the day, and make a good shift change.