Traditional Culture Encyclopedia - Hotel franchise - What abilities should a hotel manager have?

What abilities should a hotel manager have?

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The ability that a hotel manager should possess.

1, can be an example for all employees, live up to expectations and get along with others.

2, flexible mind, predictive insight into the times.

3. High moral character, wide knowledge, hard work and excellent basic skills.

4. Be a man, always consider the pain of others, and always create a satisfactory atmosphere among subordinates, colleagues, bosses, relevant units and customers, which is as attractive as a magnet.

Gravity, leadership.

5. Consciously realize the moral responsibility and other responsibilities that the company should bear to the society, and strictly abide by it in action, and strictly abide by its reputation. Guangzhou characteristic hotel will not make any move for the sake of floating profits under any circumstances.

6. It is not enough to convey the intention of the management stage downwards. We should have firm faith and courage, bring the true voice of all employees to the highest decision-making level, and put forward suggestions to solve problems.

7. Have positive enterprising spirit and innovative spirit.

8. The ideological basis of running an enterprise must be: linking the income of the enterprise with the welfare of employees, so that the enterprise and all employees form an inseparable whole.

9. Have decisive judgment, brave practice and perseverance.

10, don't flinch when you encounter difficulties, not consider "why", but study "how to finish".

1 1, don't flatter your superiors, don't just do face-saving things.

12, don't be selfish before public service, take the lead in abandoning personal service.

13, don't exclude others, don't step on others' shoulders and climb up with hypocritical rhetoric.

Hotel managers need to have the basic qualities to manage their employees well. Without these good qualities and abilities, there will be no economic benefits, and there will be no good development without economic benefits.