I sold two fake cigarettes at the tobacco hotel, and the hotel refused to return them. I asked someone from the Tobacco Bureau to handle the cigarettes, and the hotel denied that he sent them.

1. I bought two cigarettes at the tobacco hotel and returned them. The tobacco hotel refused to return the goods, so I went to the Tobacco Bureau to handle it. The tobacco hotel refused to admit that it was bought from him. In this case, cigarettes cannot be returned to the tobacco hotel.

2. According to Article 24 of the Law on the Protection of Consumer Rights and Interests, consumers have the right to return goods for 7 days without any reason, but the goods should be returned to the operator. According to the analysis of this case, the tobacco hotel does not admit that he sold cigarettes, and consumers have no evidence to prove that they bought them from this store. Therefore, it is impossible to prove that there is a sales contract relationship between the tobacco hotel and the consumer, so two cigarettes cannot be returned to the tobacco hotel.

3. Consumers should ask for invoices when purchasing goods, so as to prove the existence of the sales contract relationship.

Article 24 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests:

Operators shall not make unfair and unreasonable provisions to consumers in the form of format contracts, notices, statements, store notices, etc. , or reduce or exempt its civil liability for harming the legitimate rights and interests of consumers. Format contracts, notices, reports, store notices, etc. If it contains the contents listed in the preceding paragraph, its contents are invalid.

Reference to the above contents: China Government Network-People's Republic of China (PRC) Consumer Protection Law.