Traditional Culture Encyclopedia - Hotel franchise - How to write a negative review about cockroaches in the room?
How to write a negative review about cockroaches in the room?
1. First, apologize respectfully to the guest.
2. The second thing is to negotiate with the guest about changing rooms or compensation. You can say that I am sorry that the hotel's hygiene has not been handled well, which makes the stay unpleasant. We will make some corresponding compensation here.
3. Finally, we will strengthen the management requirements for hotel hygiene in the future. Please forgive me and I'm sorry.
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