Traditional Culture Encyclopedia - Hotel franchise - Opening steps of night bed in parent-child room

Opening steps of night bed in parent-child room

Night bed workflow

The turndown service, also called turndown service, is an essential service for hotels above three stars. Generally, it's done when guests are having dinner, between 18:00-20:00. Mainly based on the warm service mode of making the bed, cleaning the guest room and cleaning the bathroom, it can improve the grade and quality of the hotel and facilitate the guests to go back to their rooms to rest.

1, prepare work items.

2. When it is confirmed that there is no "Do Not Disturb", enter the room according to the rules of cleaning the room and ask the guest whether to tidy the room and do a good job in turndown service. If the guest refuses, it should be indicated on the worksheet.

If the "Do Not Disturb" light in the guest room is on, please make a record first, and then turn off the light when it is off.

4. Decide how many beds to open according to the room situation, turn on the lighting in the room, hang the cleaning card on the door handle, turn on the air conditioner, adjust it to the specified temperature, and close the window if it is open.

5. Pull the curtain tightly to the center of the window and take away the tableware in the room.

6. Clean the ashtray, cup and desktop, and put the TV remote control on one side of the bedside table.

7. Clean up the bathroom and fill it up.

8. Put the anti-skid mat on the bathroom (bathtub) floor, and put the towel flat at the door of the shower room or outside the bathtub.

9. When a person lives in a double room, it is necessary to open the bed where the guest slept or the side of the bathroom near the bedside table. A double room for two people, the side near the bedside table should be opened separately. A double bed can be used for two people, but both sides can be opened. When the double bed is opened, it will be on the side closest to the phone.

10, open the corner of the quilt, open the quilt to the middle part of the pillow, make a 90-degree right angle with the bed screen, tidy up the drooping part, lay the pillow flat, put the folded gift on the bedside table, and put the greeting cards and flowers in the corner of the quilt.

1 1. Put the slippers in front of the window.

12. Check the room for the last time, turn off all the lights except the bedside lamp, say good night to the guests, exit the room, and fill in the completion time on the worksheet.