Traditional Culture Encyclopedia - Hotel franchise - Hotel check-out refund legal provisions

Hotel check-out refund legal provisions

Legal analysis: China law does not specify the check-out time. According to the hotel industry practice, hotels in most cities are currently implemented in accordance with international practice. The check-in time of the hotel is after 4: 00 on the same day/kloc-0, and the check-out time is at noon the next day 12: 00. If you check in early or check out late, the hotel will charge a certain fee as appropriate. The check-out time of hotels is before 12, and some hotels will provide their members with a late check-out service at 14 or a promotion period, depending on the actual situation. In short, tell the front desk before this time (by phone, in person, or by the floor attendant), then pack your things and check out at the front desk.

Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. Disputes between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.

Article 40 If consumers' legitimate rights and interests are damaged when purchasing or using commodities, they may claim compensation from the sellers. If the seller's compensation is the responsibility of the producer or other seller who provided the seller with the goods, the seller has the right to recover from the producer or other seller.