Traditional Culture Encyclopedia - Hotel franchise - How should the staff of more than 60 express hotels be arranged?
How should the staff of more than 60 express hotels be arranged?
The purpose of staffing of express hotels is to be versatile, but the staffing should be combined with the manager's concept, management model and salary system. \x0d\ x0d \ Suggestions are as follows: \ x0d \ There are 4 people in the guest room, 3 people are full-time guest rooms, and a part-time hall is used for cleaning, room and linen. Scheduling: 3 people in the day shift, 3 people in the middle shift 1 person \x0d\ 3 people at the main desk: 12 hours, with two shifts; \x0d\ 2 Supervisor on duty; Morning and evening shifts, when one person is resting, lengthen the shift or change shifts with the manager; \x0d\ general logistics worker 1 person; And the supervisor on duty, as well as the guest room; \x0d\ Store has a total of 1 person; \x0d\ \x0d\ This configuration is fully capable of running more than 60 express hotels, but the employees must be high-powered and well-paid. The supervisor should do the work of employees, the store should always do the work of the supervisor, and the versatile worker should do everything; \x0d\ \x0d\ This configuration emphasizes the individualization of management and the overall personal ability of the store. A hotel managed by my friend is more streamlined than this configuration. He rented a corner of the lobby to the private boss of travel ticketing. As a result, the ticket seller became the PA in the lobby, keeping it clean every day. Later, it was found that the ticket seller was very clever. After a few drinks, he also worked part-time as the day manager of the hotel, helping the front desk to deal with some emergencies. After the ticket sales, the reception desk will spend 3-5 minutes cleaning, which can keep the hall clean and tidy. They still have a parking lot, so they invited the doorman of the community to guard it. They didn't arrive in 400 yuan until January. Those two old people are on duty 24 hours a day, and their professionalism is much stronger than that of security guards in regular companies. As for network and circuit failures, he took his employees to do it himself. A few months later, all the employees repaired the network, changed the faucet and even emptied the TV. ,,,,, \ x0d \ x0d \ Of course, it also depends on the nature of the hotel, and only emphasizes applicability and economy. If we want to emphasize formality, cashier, accounting, procurement and security should be configured, that is another matter;
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