Traditional Culture Encyclopedia - Hotel franchise - Performance Appraisal Reward and Punishment System (3)

Performance Appraisal Reward and Punishment System (3)

Performance Appraisal Reward and Punishment System

) If the employee fails to pass the performance appraisal for two consecutive months, the employee will receive the three-month salary according to the position.

) If the unqualified rate of performance appraisal reaches 10 times, the company will be downgraded.

) If the store manager has major complaints from employees of the store or other departments, the promotion assessment will be extended by one cycle.

) If the failure rate of all employees in the monthly performance appraisal reaches 100%, the store manager’s recent promotion appraisal qualification will be cancelled.

If a customer complains to the social administrative department about service quality or product quality, causing reputational impact to the company or economic losses of more than RMB 10,000 (including RMB 1,000), the store manager's qualifications for promotion assessment will be cancelled.

(2) Employees who commit any of the following acts will be punished with points/times:

) Being late for work without reason or leaving early;

) Personal leave Minutes/day;

) Absence from work is minute/day;

) If sick and personal leave is not applied in accordance with the system, the leave will start to be divided into minutes/day;

) Management personnel Failure to grant leave points/person to employees in accordance with the system;

) Managers approve salary points/person when monthly attendance certificates are incomplete;

) Finance If the personnel's monthly attendance certificate is incomplete, they will be given salary points per person;

) Their appearance is not neat during work;

) The hygiene in the duty area is not up to standard;

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)The standard for setting up the tables in the duty area was unqualified;

)The spare parts in the duty area were not prepared as required;

)The standard work procedures were not followed;

) Doing things unrelated to work during working hours;

) Eating during working hours;

) Making personal phone calls, gathering around to chat, playing around, Skipping duty;

) Leaving the shift without detailed handover matters;

) Making loud noises, whistling, singing or performing indecent actions in public places.

) Those who use facilities and equipment beyond their authority;

) Spitting everywhere, throwing cigarette butts, peels, paper scraps and other chores;

) Reading during working hours Newspapers and magazines, listening to (watching) radio, videos, and television,

) Front office and back-of-the-house employees answer personal calls or mobile phones during working hours;

) After get off work for no reason, Those who linger in the restaurant;

) Those who bring idle people into the workplace;

(3) Employees who have any of the following behaviors will be punished with ? points:

) Violates an offense for the second time;

) Changes shifts, takes breaks, or leaves work without permission;

) Sleeps at work;

) Damages uniforms;

)Smoking in public places, food preparation places or no-smoking areas;

)Drinking in hotels during work hours;

)Using restaurant guest tableware without authorization;

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)Posting or altering notices and documents without authorization;

)Causing minor losses or other minor accidents due to work negligence;

)Failure to participate in regular meetings, trainings, Meeting participants;

) Those who form cliques among colleagues and use harsh words to hurt others;

) Those who work emotionally, causing customers to complain when dining;

)Purchasing goods for sale in the store on behalf of customers, causing economic losses to the store;

)Pursuing improper storage of belongings or causing them to be lost;

)Discovering malpractice for personal gain Those who fail to report in time;

) Failure to conduct night inspections at the prescribed time or those who show favoritism during night inspections;

) Being rude to guests and quarreling with guests;

) Gathering people to gamble or watch gambling in the store.

) Stealing food from the branch or customers;

) Taking public property in the store without the permission of the store manager;

) When there is an open flame on the stove , left the post without permission and did not cause an accident;

) Failure to conduct regular inventory, causing inconvenience to the financial settlement work, the circumstances are minor;

) Loss of warehouse entry and exit documents or other original vouchers , the circumstances are minor;

) Violation of operating procedures, resulting in losses;

) Mistakes made that are similar in nature to the above terms;

(4) Employees Anyone who commits any of the following acts will be given a notice of criticism and a penalty of - points: , 1 2 3 4