Traditional Culture Encyclopedia - Hotel franchise - Is there a minimum consumption for customers to spend in hotel rooms?
Is there a minimum consumption for customers to spend in hotel rooms?
According to Ms. Xue, at about 18 o'clock on the 4th, Ms. Xue and her friends went to Zhong Sheng Hotel in Xicheng for dinner. She booked a room in the hotel because she had some personal matters to talk about. At first, the waiter told Ms. Xue that there was no minimum consumption for eating in the room. After arriving at the room, the waiter told Ms. Xue that a pot of tea was needed to eat in the room, and every customer needed to buy wet wipes and paper towels in our store.
Ms Xue said, "I don't care how much a pot of tea costs. This is obviously the minimum consumption required to enter the store. " Ms Xue is very depressed. Can't she eat in a private room without tea and wet wipes?
The reporter interviewed the staff of Zhong Sheng Hotel by telephone. The staff said: "We don't charge room fees for private rooms in our hotel, and the money for tea and wet wipes is also counted as room fees."
The reporter made an unannounced visit to Zhong Sheng Hotel. Mr. Wang, who just finished eating in the hotel, told the reporter: "Hotel room consumption really needs tea, wet wipes and paper towels." Mr. Wang said that he could not accept the hotel's practice.
Dongying District Consumers Association staff said that it is unfair and unreasonable for hotels to have such regulations. When a similar situation occurs, consumers should promptly complain to the Consumers Association in the area under the jurisdiction of the hotel, and the Consumers Association will actively coordinate and handle it.
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