Poor hotel attitude

Does the subject want to ask, "The hotel staff miscalculated the guest's room rate and had a rude attitude, and the guest asked to dismiss the staff and make improvement measures"? The improvement measures are as follows:

1. Request to recalculate the room rate: If the guest finds that the hotel staff has miscalculated the room rate, they can ask the hotel to recalculate the room rate to ensure their rights and interests are protected.

2. Complaining about the hotel staff: If the guests feel that the attitude of the hotel staff is rude or unfriendly, they can complain to the hotel management or customer service department to express their dissatisfaction and demands.

3. Ask to dismiss employees: If the guests think that the mistakes and attitudes of hotel employees are serious, they can ask the hotel to take more severe measures, such as dismissing employees, to avoid similar problems from happening again.

4. Put forward opinions and suggestions for improvement: If the guests want the hotel to improve the service quality, they can put forward their own opinions and suggestions to help the hotel better serve the guests.