Traditional Culture Encyclopedia - Hotel franchise - Ctrip's Rules for Making Money for Merchants
Ctrip's Rules for Making Money for Merchants
Ctrip. Com currently supports the following payment methods:
1. Cash payment If you choose to pay in cash, please pay at the door of Ctrip within the specified time notified by Ctrip after the reservation is confirmed. If payment is not made to Ctrip within the specified time, the order will be cancelled automatically. If you can't stay in the hotel smoothly at that time, Ctrip will not bear any responsibility.
2. Online payment (1) Ctrip. At present, com accepts credit card entrusted payment, that is, users submit credit card information from the internet through a secure channel, and Ctrip goes to the bank to make accounts. Supported credit cards depend on the system prompt. If the system fails, it will be temporarily unavailable.
(2) Support third-party payment platforms such as Alipay and Tenpay.
(3) All hotels offering online payment must submit advance orders 1 working days in advance. Please note that the names of the actual residents are complete.
(4) When booking a room, please choose the allowed online payment method to pay all the room fees in full. After the reservation is confirmed, Ctrip will deduct the room rate from your credit card.
1, business model
Ctrip. Com is a 3c business model that combines traditional tourism with modern e-commerce and integrates tourism e-commerce, leaving a profit model based on overcoming calls, ordering services and comprehensive consulting services.
Main profit items: _ hotel booking agency fee, and the profit obtained by hotel profit discount return; _ Air ticket booking agency fee, the difference between customer booking fee and air ticket price; _ Hotel and air ticket booking agency fees for self-help travel and business travel; _ Online advertising; Agency fee for line reservation. _
2, technical system _ _
Ctrip has established a powerful technical management system by using advanced technical platforms such as Internet and telephone call center system, as well as various software and hardware. __
3, management system _
Ctrip has a strong management team and a clear organizational structure, and the management has rich management skills and business skills experience. Ctrip divides the service process into multiple links and establishes a set of detailed evaluation system for index control. _ Ctrip takes the lead in adopting the manufacturing quality management method-six sigma system in the domestic tourism industry.
4. Brand advantages and service features
Ctrip. Com has about100000 visitors every day, and the number of hits on the website page is 654.38+00000. Ctrip has perfect pre-sales service value, in-sales service value and after-sales service value to meet customer needs. _
Disadvantages of Ctrip.com:
1, business model challenge _
Although Ctrip's coverage rate is already high and the price it can get is good, if it can't provide more value-added services to consumers and further improve the cost performance, there is limited room for improvement. _
2. The price is no longer favorable
Ctrip. Com is essentially an intermediary, but with the help of the internet, the biggest risk as an intermediary is that the two parties directly trade and bypass the intermediary. In the hotel's profit discount, users can contact the hotel through Ctrip, and then the two sides can directly trade and redistribute the intermediary price difference due to Ctrip to avoid Ctrip.
Function:
Hotel: the flagship store has SNP reservation, powerful map function, Chinese polite expressions don't worry, 6 diamonds and 7 diamonds help you choose a hotel, diamond members have extra rights, and an independent parent-child room search engine.
Air ticket: airport bus schedule, luggage is sent directly to the airport or railway station, check whether the transfer plane needs a visa, and see the seat size of the gray machine. The pick-up and drop-off machine is one yuan.
Finance: foreign currency exchange, providing proof of deposit required for visa, tax refund, and obtaining cash back coupons for shopping.
Cruise: cruise calendar, looking for cruise tail list
Local tour: free Ctrip bus and local tour guide.
Others: list (there is a list to help you choose food and accommodation), after-sales guarantee, travel warning.
Ctrip. Com is a 3c business model that combines traditional tourism with modern e-commerce and integrates tourism e-commerce, leaving a profit model based on overcoming calls, ordering services and comprehensive consulting services.
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