How should a girl defend her rights when she is in a hotel and the security guards break into her room at night?

How should a girl defend her rights when she is staying in a hotel and the security guards break into her room at night? 1. What happened?

There are four girls staying at Kempinski Hotel in Taiyuan. They came to Taiyuan from Shuozhou, Shanxi. When they were staying in the hotel, it was about the wee hours. Several girls were chatting in the room without clothes at that time. Suddenly they heard the door ringing. They thought it was the sound of opening the door in the next room. After a while, they heard the sound of closing the door. They found out that someone had entered their room. Then the girls immediately contacted the lobby of the hotel, and the night shift manager of the hotel explained that it was the security guard who saw that the door was open, so he closed it for them. But the four girls insisted on checking the surveillance video, which showed that it was the night shift manager who entered their room. The manager on duty in the hotel opened the girls' room with the room card at about : 2, and after staying for about 1 seconds, he came out with something similar to a mobile phone in his hand. ? ? Second, how does the hotel explain it?

Afterwards, the manager on duty explained to the four girls that he was going to check Room 138, but he entered their Room 128 because he went to the wrong room. For the manager's explanation, the girls then called the guest in Room 138, but the guest in this room has stayed for two days and has not checked out yet. So the statement of the manager on duty is obviously unreasonable. He can't check out before the guest has checked out. For this matter, the general manager of Kempinski Hotel in Taiyuan wrote a letter of apology in public, and said that their hotel would take measures as quickly as possible to ensure that such incidents would not happen again. Third, what do you think of the behavior of the hotel manager on duty?

In terms of hotel accommodation, customers have the right to use rooms from the very beginning of check-in. If hotel service and management personnel need to enter rooms, they should strictly abide by the guest's consent. In this case, the manager on duty has obviously violated the tenant's right to privacy. These girls can call the police on this matter and ask the police to uphold justice for them. Hotels should also strengthen the management of their own staff and deal with this behavior seriously.