Traditional Culture Encyclopedia - Hotel franchise - Top management's secret skill of judging people: how to see the characteristics of employees from eating buffet

Top management's secret skill of judging people: how to see the characteristics of employees from eating buffet

Let's see, Andy and I haven't eaten face to face for four or five years. We had a good chat that night. He started with joining this private enterprise and said how he became the vice president of this enterprise from a middle-level cadre.

Andy said, in fact, whether a person can succeed depends not only on basic skills, but also on personal accomplishment. After I was promoted to vice president, I also made some reforms to the company's personnel system. Especially the selection and appointment of employees.

I asked Andy, how do you choose employees?

Andy took a sip of wine and said, do you know why I like buffets so much? Because through the buffet, it is easy to see a person's characteristics, so as to judge the work characteristics of employees.

The so-called "see a little". Andy, keep talking.

Although we have an existing personnel system in the selection of employees, these systems can help us make decisions on ordinary jobs. However, there are still some more important or key positions, or the selection of reserve cadres, so it is impossible to simply use ordinary methods.

Moreover, many employees have a set of experience in dealing with HR. They know what kind of employees bosses and supervisors want and how they evaluate employees, so we sometimes need another special way to evaluate employees. Stay with them as much as possible and observe them in some daily situations in order to make better and more detailed judgments on employees.

Andy told me that the company often organizes some activities, such as family gatherings, non-work competitions, or group trips. There is a simple one, but the effect is obvious. It's a buffet.

I was curious about how they could tell from a buffet whether a person was suitable for an important position, and urged Andy to speak quickly.

Andy said that the buffet is basically about taking care of yourself. From the beginning of the queue, the order of taking food, the amount of each serving and the way of eating, we can see a person's character and cultivation.

The following is the sharing record that Andy gave me:

—? 1? Line up? —

Generally speaking, there are three ways to queue:

The first type: be a beautiful man (woman) quietly and move forward slowly with the team. Even if the team moves slowly, it will not change teams.

But such people will have two different performances when others jump the queue:

A others will immediately stop cutting in line and ask the other party to queue up;

B Another person will speak out loudly if he is in a hurry, but in most cases, he will choose silence. Especially for the elderly who jump the queue or people with children, they may also help them to clip things.

Comments: Such people are often persistent and single-minded. But lack of adventurous spirit, more conservative. A is more principled, and B is more concerned about other people's feelings.

The second type: if the queue has been stagnant, and other teams are making rapid progress, they will decisively change teams and continue to queue. But when there is an opportunity, I will walk in front of others "inadvertently".

Comments: These people are extroverted, lively and cheerful, with good interpersonal relationship, strong activity ability and enthusiasm for life. But the disadvantage is the lack of patience, too extroverted personality is easy to attract others' jealousy.

The third type: if you don't agree with a word in the queue, you can cut in front and move quickly. After the clip, you retreat. By the time the general reaction comes, you will have left.

Comments: quick action, strong purpose, unwilling to waste time, more advanced consciousness and adventurous spirit. Disadvantages are easy to cause disputes and conflicts, impulsive personality and difficult to tame.

After listening to it, I suddenly felt that this was too much like the classification of DISC. I wanted to say something, but Andy's speech started. It was not good to interrupt. I continued to listen to him.

Andy went on to say that from the way of queuing, we have a concept of a person's behavior and personality, and then look at the way he takes food:

—? 2? Picking vegetables? —

The first type: dragonfly water type. Eat a little of everything first, don't eat a lot at once. Try one round before choosing your favorite food.

Comments: This kind of person is more patient and not aggressive. And the feelings are delicate and rich. He is a very caring person. You can also do it yourself at work, you won't haggle over every ounce, and you can rest assured. The disadvantage is lack of courage and easy complacency.

The second type: when choosing a dish, you know exactly what you want. When you see your taste, you will immediately put a big stack and then go straight back to your seat.

Comments: This kind of people have a clear love and hate, a strong purpose, their own rhythm and methods, and they are resolute in doing things. The disadvantage is that he doesn't care much about other people's feelings, is willful and stubborn, is easy to get emotional, and may offend others.

The third type: when choosing a dish, you wander for a long time, picking here and picking there, but you can't do it.

Comments: These people are curious about everything, love life, have strong execution at work, have a sense of responsibility and good interpersonal relationships. The disadvantage is that the work does not have much sense of direction, lacks long-term planning and planning.

The fourth kind: after choosing the right dishes, they will be placed in an orderly way, hot dishes, cold dishes and desserts.

Comments: This kind of person is very planned and organized. Serious and rigorous work. The disadvantage is conservative thinking, and there is always a sense of distance from others.

After listening to it, I found that Andy is really an old hand at judging people. In order not to interrupt Andy, I patiently continued to wait for Andy to finish the observation.

Andy went on to say that the next evaluation method is the way to eat.

—? 3? Eat? —

The first kind, chatting and eating. They don't usually eat alone. Eating while eating is never the key, but interacting with others. They like to watch people passing by while eating and chatting. When you meet an acquaintance, you will say hello immediately and sit down together.

Comments: These people are resourceful, well-informed and willing to make friends. But there is a general lack of patience and perseverance, and sometimes things are easy to give up halfway. I attach great importance to my image.

Second, contrary to the first, these people only care about eating, even if they are at the same table, they are not willing to take the initiative to communicate.

Comments: Such people are cautious, honest and frank, honest and self-disciplined, thoughtful and scheming. However, communication is not extensive and adaptability is poor.

Third, eat quickly. If it's not an important party, leave immediately after eating. If it is an important party, it depends on the situation. I hope to know the process so that I can arrange my own affairs.

Comments: These people are energetic, enterprising and ambitious. However, the shortcomings are also obvious. They often don't pay attention to the quality of life, are too purposeful, and easily put too much pressure on people around them.

Fourth, when eating, people who care about the same table will take the initiative to help with paper towels or help with dishes. My deskmate doesn't talk much, but I'm a good listener.

Comments: This kind of person knows how to care about others, is easy to gain recognition from others, is cautious and attaches importance to feelings. But the disadvantage is that they pay too much attention to others and lack opinions.

At this point, I really doubt whether Andy has learned DISC before and how the routines are so similar to DISC.

Andy didn't feel my doubts, looked at me adoringly and went on.

The final evaluation method is to look at the cleaning time.

—? 4 clean up? —

First, the dishes are in a mess.

Comments: These people are generous, aboveboard and informal. But it may be sloppy and disorganized, and interpersonal relationships may not be very good.

Second, people with clean bowls and chopsticks and less leftovers.

Comments: These people are conscientious, educated, considerate and pay attention to their personal image. The disadvantage is that vanity is heavier.

Third, the leftovers on the plate can be sorted out without being in a mess.

Comments: These people abide by the rules and are single-minded and patient, but their shortcomings are short-sightedness, easy to be content with the status quo, not enterprising, and rigid in details.

After listening to Andy's secret skill of judging people, I immediately admired him. At the same time, in order to solve my previous questions, I asked him directly: Have you participated in disc training before?

Andy was confused by my question and asked what a disc was. There seems to be no connection.

—? Push? Recommended? —

I told him about my experience as a CD booster and learning CD during this period. It is suggested that he can learn about it sometimes, which may be perfectly combined with his buffet theory to provide more evidence-based ways and means for his management.

Andy flipped through the link I sent him about DISC and said to me, Chris, actually, I think this system is really good. The key is that it is not complicated and easier to master than MBTI and type 9 personality. I will consider your suggestion and tell the personnel manager that you can give me some advice. My method is indigenous, just some methods summed up from past experience. These experiences have limitations, and I can't systematize them. So I also want to know a systematic knowledge system. Always in the present position, contacting people to solve people's problems is more than solving things.

I immediately recommended the link to the one-day lecture of disc Xiamen Business School to Andy. It is suggested that he can take HR to listen to it first, and then decide whether to participate in the two-day dual-certificate class. If you are really interested, you can contact me then, and I will help him understand the arrangement of the later class.

The party ended in a happy atmosphere. When I sent Andy back to the hotel, it was almost early in the morning.

On the way home, I have been thinking about one thing.

We will meet many opportunities and challenges. Maybe our boss is making a scene to observe you and me. And choose the right person in his mind according to our unconscious performance.

We may win a game that has not been announced yet. It may also be eliminated without knowing it.

We can't prepare and have no chance to complain about whether such a choice is fair.

On the other hand, I'm also wondering if I can turn passivity into initiative if I can master some behavioral analysis techniques earlier. Before the battlefield begins, we can seize the opportunity in advance.

With an understanding of the boss's behavior tendency, we can better present our own advantages and characteristics in our daily work, leave the best impression in the boss's mind, and thus win faster?

If you still don't know how DISC affects a person, maybe you really should listen to it. After all, we don't know if we are experiencing a "game" that affects your life without telling you!

If you are interested, you are welcome to learn what a CD is. Maybe, one day, these skills can help you ~ ~

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