3: What should be paid attention to when it comes to food safety?

How do catering companies control food safety?

1. Develop a strict and comprehensive food safety management system

The management system is an important institutional guarantee to ensure the rapid and healthy development of an enterprise. Only a strict and comprehensive food safety management system can ensure that catering Only by focusing on food safety issues can an enterprise establish a good image and provide customers with a good dining environment.

The formulation of the system still needs to go deep into all levels and details, and no omissions are allowed. Currently, the concept of food safety goals is relatively common in the world. Food safety goals start from the source and are detailed to the specific Every step in the processing of food ingredients and even the delivery to the table, including whether each processing method will cause risks to the food, is well documented. For the formulation of the system, you can refer to the "Hotel Food Safety Management System" from China Eats.com. This information covers the food safety management personnel system, safety inspection system, procurement management system, employee health management system, employee personal hygiene system, and warehouse hygiene positions. Detailed institutional rules on accountability and other aspects are listed.

Establish and improve various food safety systems and operating specifications in a targeted manner, so that all departments have systems, all processes are standardized, and all positions have regulations. At the same time, these rules, regulations and operating specifications are posted in the corresponding areas so that employees can establish awareness of safe and standardized operations. Adhere to the learning system of weekly meetings for managers and one small meeting for teams every day, and repeatedly preach the food hygiene and safety system. In order to conscientiously implement self-supervision, a duty manager and a food safety complaint hotline are set up in the restaurant to receive reports, so that every employee takes food safety at heart and implements it in their work.

2. Enterprises produce raw materials and are self-sufficient

Looking at all major types of food safety accidents, they are all caused by problems in the food raw material link. Most of them are caused by the indiscriminate use of additives in illegal workshops and factories. It should not be the company's responsibility to cause safety problems, but just because the incident occurred in the company, the company had to take over the entire incident. Therefore, if the company has the conditions, it can produce its own raw materials and control the raw materials by itself.

Of course, many companies may think it is a fantasy and impossible to implement. In fact, some companies do not have such conditions to produce raw materials by themselves, and some raw materials cannot be produced by themselves at all. However, companies have the right to choose and can choose sources of food raw materials with guaranteed quality and safety. There is a cost issue involved here, which is not a problem. . There are many companies that have the conditions to produce raw materials. I saw several examples on China Eat Network industry information. There are many companies in Ningbo that produce their own raw materials, such as Shipu Hotel pressing its own oil, and Babi Mantou growing its own vegetables to produce vegetable buns. , Ningbo soy products filter their own beans and water to make tofu, etc. are all good examples.

3. Purchase public liability insurance

It is very necessary for catering enterprises to introduce a safety insurance mechanism and purchase "catering public liability insurance", which can not only enable enterprises to avoid certain operating risks, but also It can also allow customers to shop in restaurants with more peace of mind, which is conducive to the protection of consumer rights. Once a food safety accident occurs, it will not only cause major economic losses, but also cause casualties in serious cases. In addition to bearing corresponding financial liability, the enterprise may also be subject to administrative penalties. Therefore, in order to resolve food safety risks, catering companies themselves should take the initiative to improve safety awareness and purchase relevant public liability insurance with dietary provisions. Food poisoning, customer burns, falls, bruises, etc. in restaurants can all be paid by the insurance company.

Although people in the catering industry welcome the introduction of insurance into the catering industry, at present, most catering companies still have a wait-and-see attitude towards purchasing relevant catering liability insurance. The reason is mainly related to insurance premiums and corporate costs. Regarding catering safety, catering companies usually strengthen preventive measures, and relevant food hygiene regulatory agencies also have strict supervision, so they generally rarely encounter disputes. Even if an accident occurs, The amount of compensation is not large, so it is not cost-effective to spend tens of thousands of yuan to buy insurance for such a small probability event. A few thousand yuan is still acceptable.

China Chi.com catering consulting experts suggest that the insurance industry should also strengthen insurance innovation, and insurance companies should also strengthen the construction of humanized services and tailor relevant insurance products for catering companies, especially small and medium-sized catering companies, to make catering Enterprises can "afford it and be assured of it."

Of course, this public liability insurance cannot solve the food safety problem. This insurance has not been really implemented yet, and it has been criticized a lot. Therefore, this is only a stopgap measure, and companies still need to start from the most basic foundation. , and ensure food safety.

I hope it can help you, please adopt it if you are satisfied, thank you