Traditional Culture Encyclopedia - Hotel franchise - What are the standards for five-star hotels?

What are the standards for five-star hotels?

I. Introduction to the standard of five-star hotels in China PPPPPP China's foreign-related tourist hotels are divided into five grades, namely, one-star, two-star, three-star, four-star and five-star. The higher the star rating, the higher the grade of the hotel. The classification of hotel stars is based on the hotel's construction, decoration, facilities, equipment, management and service level. The specific evaluation methods shall be implemented in accordance with the evaluation standards of facilities and equipment, maintenance and repair of facilities and equipment, cleanliness and hygiene, and guest opinions issued by the National Tourism Administration. The basic requirements of five-star foreign-related tourist hotels are summarized as follows: p ppp (1) The overall basic requirements of hotels are pppppp 1p, with reasonable division of functions and convenient and safe facilities. The indoor and outdoor decoration of ppppp2p and P hotels is high-grade, and luxury materials are selected for construction and decoration. The pppp3p and graphic symbols of hotel public information conform to pLB/AT00 1p standard. Ppppp4p and p have central air conditioning system. Ppppp5p, p background sound system. Ppppp6p and P have computer management systems suitable for five-star hotels. Ppp (II) The basic requirement of the reception hall of a hotel is PPPPP1P. The reception hall is spacious, luxuriously decorated and well lit. P ppppp2p, there is a general service desk suitable for hotel scale and five stars. The main service desk is marked in Chinese and English, and the reception, inquiry and checkout are set in different sections, with staff on duty at p24p hours. Pppp3p provides message service, one-time ordinary bill settlement service, credit card service and foreign currency exchange service for p 18p hours. Ppppp4p, the front desk provides hotel service publicity materials, hotel price list, Chinese and English traffic map of this city, national tourist traffic map, introduction of tourist attractions in this city and the whole country, timetables of various means of transportation, newspapers and magazines, etc. P ppppp5p can directly accept p8p-hour domestic and international room reservation, and the hotel and guests can open the safe, doorman, full-time bellboy, duty manager and lobby manager at the same time. Ppppp6p, set up a guest lounge in the non-business area, provide in-store search service and arrange taxi service, set up barrier-free ramps for the disabled in the lobby and major public areas, and equip them with wheelchairs. P ppppp7p can at least provide services in a p2p foreign language (English is the necessary language), and the switchboard can at least provide services in a p3p foreign language (English is the necessary language). All instructions and service words are expressed in at least two languages: Chinese and English. P ppp (III) Rooms basically need Ppppp1p, and at least p40p rooms (sets) are available for rent. P70%p room area (excluding bathroom and corridor) is not less than p20p square meters, and there are at least p5p luxury P suites and rooms for the disabled. P ppppp2p rooms are luxuriously decorated with luxurious upholstered beds, writing desks, wardrobes and hangers, coffee tables, chairs, bedside tables, bedside lamps, desk lamps, floor lamps, full-length mirrors, luggage racks and other advanced supporting furniture. Pppp3p, luxurious building materials for bathroom decoration, floor, wall, ceiling and good ventilation facilities, P11220VP power socket, telephone accessories, hair dryer and scale. Install advanced toilets. Dresser, bathtub with shower head, shower curtain, clothesline, p24p provides hot and cold water for 24 hours. Ppppp4p, domestic and international direct dial telephones, color televisions, audio equipment and closed-circuit television systems, with broadcast channels not lower than p 16p and at least p2p channels with self-run programs. P ppppp5p, with five-star stationery, provides turndown service, p24p provides hot and cold drinking water and ice cubes, and provides tea or coffee for free. There is a mini-bar in the room, and p24p provides Chinese and western breakfast and dinner delivery service. Ppppp6p provides wake-up service, message service, wet washing, dry cleaning, ironing, mending service and shoeshine service. P ppppp7p, guest rooms and bathrooms are fully furnished every day, sheets and pillowcases are replaced every day, and room supplies and consumables are replenished every day. P ppp (4) Basic requirements for catering Ppppp1p, a Chinese restaurant with reasonable layout and luxurious decoration, which can at least provide p2p Chinese food. P ppppp2p, a western restaurant with reasonable layout and luxurious decoration, has a special western kitchen. Pppp3p, a unique and elegant coffee shop, can provide buffet breakfast and western-style dinner. Ppppp4p, with a proper small banquet hall and a closed bar. P ppppp5p, supervisors, foremen and waiters in restaurants and bars can provide services in English. Ppppp6p, kitchen cold dish room and pastry room are separated independently, with sufficient air conditioning equipment, air disinfection facilities in cold dish room, isolation between rough machining room and operation room, sufficient cold storage, special facilities for placing temporary garbage and keeping them closed. P ppp (5) The basic requirements of public * * * areas are ppppp1p, adequate parking lots, high-quality passenger elevators, high-grade car decoration and service elevators. A public telephone and a local telephone book. Pppp3p, there are separate toilets for men and women. Ppppp4p, with shopping malls, sells tourist daily necessities, souvenirs, handicrafts and other commodities. P ppppp5p has a business center, which sells stamps, sends letters, handles telegrams, telexes, faxes, photocopies, international long-distance calls, domestic baggage consignment, film development and so on. Provide typing service. Ppppp6p, there is an infirmary. Ppppp7p provides ticketing services such as purchasing transportation, movies and visits. P ppppp8p, providing sightseeing services in the city. P ppppp9p and p have emergency power supply lines and emergency lighting. P ppp (6) Select items (***p78p, at least p35p, the more items, the more upscale the hotel is) p pppp guest room (p10p) Ppppp1p, in which visual inquiry services such as bills can be provided through audio-visual equipment, and language mailbox services can be provided. P ppppp2p, the bathroom has a drinking water system. Pppp3p, not less than p50%p, bathroom shower and bathtub are separated. Ppppp4p, not less than p50%p, divided into wet and dry areas in guest rooms and bathrooms. Ppppp5p, all suites have separate bathrooms for the use of the host and guests. Ppppp6p。 There is a business floor where you can check in and check out, a business center and a rest place for guests. P ppppp7p。 There are fax or email devices in the rooms on the business floor. P ppppp8p, providing free in-store wireless paging service for guests. P ppppp9p and p24p provide hourly laundry express service. Ppppp10, p entrusted agency service. P pppp restaurant bar (p8p item) Ppppp1p, pThere is a lobby bar. P ppppp2p, p has a professional teahouse. Pppp3p, besides western restaurants, there are other foreign restaurants with special kitchens. Ppppp4p, there is a cake house. P ppppp5p, Pyouwei restaurant. P ppppp6 and Pppp6 have a grand banquet hall that can accommodate at least p200p people for a formal banquet, and it is equipped with a special banquet kitchen. P ppppp7, pThere are at least p 10p restaurants with different flavors (except for large and small banquet halls). Both ppp P8 and Pp have p24p-hour restaurants. P pppp commercial facilities and services (project P5p) Ppppp1. Provide internet services with a transmission speed not lower than p64kbit/sp. P pppppp2。 Closed telephone room (at least p2p). Ppppp3, negotiation room (at least p 10p people). pppppp4。 Provide translation, interpretation and full-time secretarial services. Pppppp5, library (at least p 1000p books). P pppp conference facilities (items p10p) Ppppp1p, special conference hall and cloakroom that can accommodate at least p200p people. P ppppp2p, at least a small conference room with p2p. Pppp3p, simultaneous interpretation facilities (at least p4p language). Ppppp4p with teleconference facilities. Pppp5p, with live audio and video relay system. Ppppp6p, there are computers and computer projectors for rent, ordinary film projectors, slide projectors, video recorders and document shredders. P ppppp7p, with a special copy room and sufficient copy equipment. P ppppp8p, equipped with modern electronic printing and binding equipment. P ppppp9p, there is a photographic film development room. Ppppp10p, the exhibition hall has at least p5000p square meters. P pppp public * * * and health and entertainment facilities (p42p items) Pppp 1, ballroom Pppp2, Carrapo Science Popularization Hall or pKTVp room (at least p4p room) ppppp3, and game room. Ppppp4, chess room. P ppppp5, the cinema. P ppppp6, regular song and dance performance. pppppp 7。 Multi-function hall, which can provide services such as meetings, buffets, cocktail parties, etc., can also be used as karaoke hall and ballroom. Ppp P8, the gym. P ppppp9, massage room. P ppppp 10p, sauna. Ppppp11p, steam bath. P ppppp 12p, surfing bath. P ppppp 13p, solarium. Ppppp14p, indoor swimming pool (water area at least p40p square meters). P ppppp 15p, outdoor swimming pool (water area at least p 100p m2). P ppppp 16p, tennis court. Ppppp17p, bowling alley (at least p4p fairway). P ppppp 18p, rock climbing practice room. P ppppp 19p, squash room. P ppppp20p, table p ball room. P ppppp2 1p, multifunctional comprehensive fitness massage support. P ppppp22p, electronic simulation golf course. P ppppp23p, golf driving range. P ppppp24p, golf course (at least p9p holes). P ppppp25p, racetrack. P ppppp26p, the park. P ppppp27p, racetrack. P ppppp28p, shooting range. P ppppp29p, archery range. Ppppp30p, a simulated amusement park in actual combat. P ppppp3 1p, table tennis room. Ppppp32 p, skating rink. P ppppp33p, outdoor ski resort. Ppppp34p, private bathing beach. P ppppp35p, diving. Ppppp36 p, surfing on the sea. Ppppp37p, fishing. Ppppp38p, beauty salon. Ppppp pp39p, boutique. P ppppp40p, an independent bookstore. P ppppp4 1p, an independent flower shop. P ppppp42p, baby care and children's recreation room. P pppp safety facilities (item Pp3p) ppppp1,electronic card door lock. P ppppp2, room valuables insurance. Pppppp3, with its own power generation system. P pppp II。 Analysis of Jian 'an cost of five-star hotels in Shanghai P According to the survey, the current installation cost standards of super-high-rise five-star hotels in Shanghai are as follows: pNo. P The name of the sectional project P is calculated on the basis of P unilateral cost P (Yuan p/p square meter) 1p pile foundation project (stressed pile) P total construction area p 180-200 2p basement project, foundation pit enclosure and support P basement construction area p4000-4400 3p dark building project (except external glass curtain wall). P Ground floor area p900-990 4p Exterior wall glass curtain wall P facade floor area P 1300-6540 boiler room pipeline) P Total floor area p370-400 7p Spraying, gas fire protection P Total floor area P11208p Sewage treatment (including pipelines) P Total construction area p40-45 9p Air conditioning project P aboveground construction area p600-660 10p Basement ventilation project P Basement construction area p 190-2 10 658. Total construction area of power, power transformation and distribution P p900-990 12p, telephone switchboard and wiring, closed-circuit television, monitoring, broadcast audio, management computer, fire alarm, antenna and telex P p530-580 13p, total construction area of gas engineering P p50-55 14p. Kloc-0/5p total outdoor building area p12p8+070-190p kitchen equipment p ground floor area p280-3 10p pppp conclusion: pppppp is a first-class super high-rise five-star hotel in Shanghai. The installation cost is p9000- 1 1000p/p square meter (calculated by the total building, it is 2000-3000 p/p). The main differences are as follows: pppppp 1, the construction cost of the hotel is higher than that of the office building (mainly due to the increase of partition walls due to more hotel rooms), pppppp 2, The water supply and drainage cost of the hotel is higher than that of the office building (sanitary ware and fire sprinklers are added), ppppppp 3, the decoration cost of the hotel is higher than that of the office building (all parts of the hotel are decorated, while the office building is often decorated in the public part), ppppp4, the hotel has furniture, laundry and kitchen.

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