Hotel buffet coupon expiration method

Legal analysis: after the expiration of the prescribed service period, the operator shall refund the balance of advance payment or extend the service period without charging extra fees. Therefore, there is no legal basis for the statement that hotel buffet coupons will not be extended or refunded after their expiration, and the relevant hotels' practices are obviously illegal.

Legal basis: People's Republic of China (PRC) Consumer Protection Law.

Article 7 Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.

Article 8 Consumers have the right to know the real situation of the commodities they buy or use or the services they receive. Consumers have the right to require business operators to provide information such as price, place of origin, producer, use, performance, specifications, grade, main components, production date, expiration date, inspection certificate, instruction manual, after-sales service or service content, specifications and expenses according to different conditions of goods or services.

Article 10 When purchasing goods or receiving services, consumers have the right to obtain fair trading conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators.

Article 11 Consumers who suffer personal or property damage due to purchasing or using commodities or receiving services have the right to compensation according to law.