Traditional Culture Encyclopedia - Hotel franchise - Telephone booking telephone Changsha window of the world telephone booking telephone
Telephone booking telephone Changsha window of the world telephone booking telephone
Customer service telephone reservation number: 12306
Telephone booking train ticket process:
1. Before making a call, please make sure that the telephone signal, telephone reservation and call environment are good.
2. Find out the train number and time you need to buy, and it is best to reserve two sets of ticket purchase schemes for yourself, so as to buy round-trip tickets under special circumstances.
3. In addition to being familiar with the telephone number, you need to know the telephone number of the local railway bureau to prevent the telephone from being blocked. You can also buy tickets smoothly by calling the local railway bureau to buy tickets.
4. After the telephone booking is successful, be sure to write down the 9-digit order number and the deadline for ticket collection, in case the order fails and the ticket cannot be collected. When you pick up the ticket, you must report the order number and the certificate number used to book the ticket to the conductor, one card and one ticket.
Remember to pick up the ticket within 24 hours after booking successfully. Telephone booking is only valid for 24 hours. After this time, the ticket will automatically expire.
6. There is an automatic ticket vending machine at the ticket office of the station, and you can pick up the tickets by yourself with the second-generation ID card.
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Frequently asked questions about telephone reservation:
1, telephone booking, which tickets can I buy?
Tickets can be purchased directly by booking tickets by telephone, except for student tickets, disabled soldiers tickets and other tickets that need discount coupons.
2. When can I book tickets by phone?
Telephone booking within 4 ~ 30 days before driving (including the day of ticket purchase); The service time is from 6: 00 to 23: 00 every day.
3. What identification documents can I use for telephone booking?
Please enter a valid ID number when booking tickets by telephone. At present, four kinds of documents are accepted: resident ID card, Hong Kong and Macao residents' travel permit to and from the mainland, mainland travel permit for taiwan residents and valid passports that can be used according to regulations.
4. When do I pay for the telephone booking?
After the telephone booking is successful, please pay the fare when picking up the ticket.
5. When can I pick up the tickets after booking by telephone?
After the telephone booking is successful, please pick up the tickets within the following time: if the tickets are booked before the same day 12, the order will be kept until the next day12; If the reservation is made after 0/2 o'clock on the same day/kloc-,the order will be kept until 24 o'clock the next day. If the ticket is not collected within the time limit, the order will be cancelled.
6. Is there an extra charge for booking tickets by telephone?
When making an appointment call, the railway department does not charge any extra fees except the telephone charges charged by the telecom operators.
There is no service charge when changing tickets at the station ticket window and automatic ticket vending machine.
7. Can I check and pay for the telephone booking on 12306.cn website?
At present, the telephone booking system and the Internet ticketing system are independent systems, and 12306.cn website does not provide telephone booking information inquiry, payment and other services for the time being.
Baidu encyclopedia-railway ticket reservation
China Railway 12306 official website-Telephone booking.
What's the telephone number for booking a train ticket (1)? Booking telephone: The national railway telephone booking number is area code +95 105 105.
(2) Booking scope: Full-price tickets, children's tickets, student tickets and disabled soldiers tickets can be booked by telephone, and there is no need to change or refund tickets.
(3) Service time: 4 ~ 30 days before driving (including the day of ticket purchase); The service time is from 6: 00 to 23: 00 every day.
12306 customer service telephone number 12306 customer service telephone number is as follows:
Customer service hotline: 12306
Booking hotline: 95 105 105.
When a passenger calls 12306 customer service phone, the AI system will automatically identify the key information in the passenger's voice and answer it accurately. It can also allow the passenger to interact with AI intelligently, so as to realize the accurate answer of railway basic business and data information inquiry.
Skills of Efficient Use of 12306 Customer Service Hotline
1, the problem of concise expression
Please try to express your question concisely, such as: "Do you need to do nucleic acid?" "Can I change my visa after driving?"
2. Let the robot help you sort out the problem.
If you don't know how to simply express the question you want to ask, you can first give a general description of the question, such as "Asking about the ticket". At this time, the robot will confirm with the passengers: "Do you need to ask about purchasing tickets, changing tickets, refunding tickets, getting reimbursement vouchers, or other questions related to tickets?" Passengers only need to listen carefully to the intelligent customer service, find out the information they need and ask further questions.
How to call 12306 to buy a train ticket? 12306 is the telephone booking telephone for railway customer service consultation. Generally, railway booking service is also provided. Telephone booking can be made directly.
You can also call 95 105 105 telephone booking service, and press ① to enter the booking process according to the prompt.
Pay attention to telephone booking. The pre-sale period of ordinary booking and student booking telephone is 4- 10 days, and the pre-sale period of high-speed rail, emu and through train is 5- 10 days. Pay attention to the time of telephone booking.
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Matters needing attention in telephone booking
1. For telephone booking, you can only book tickets at stations within the administration of the railway bureau where the booking place is located, but you can't book tickets at stations outside the bureau.
5 yuan ticketing service fee will be charged for each ticket when it is exchanged at the railway sales point window and automatic ticket vending machines (including local and remote places).
2. Check the arrival area code, train number, alternative train number, arrival, seat, pen and paper before booking; Need to pay attention to the number of seats and bedrooms per purchase.
3. When booking tickets by telephone, only four kinds of documents are accepted: resident ID card, Hong Kong and Macao residents' travel permit to and from the mainland, mainland travel permit for taiwan residents and valid passports that can be used according to regulations.
4. After the telephone booking is successful, you should write down the 9-digit order number and the deadline for ticket collection, in case the order fails and the ticket cannot be collected.
When you pick up the ticket, you must report the order number and the certificate number used to book the ticket to the conductor, one card and one ticket.
5. It is recommended to conduct several simulation operations before booking, so as to be familiar with the process of booking system, so as to book tickets smoothly and accurately when booking formally.
6, 4 ~ 30 days before driving (including the day of ticket purchase) telephone booking; The service time is from 6: 00 to 23: 00 every day.
If the reservation is made before 0/2 o'clock on the day of telephone booking, the order will be kept until 0/2 o'clock on the next day; If the reservation is made after 0/2 o'clock on the same day/kloc-,the order will be kept until 24 o'clock the next day. If the ticket is not collected within the time limit, the order will be cancelled.
Baidu Encyclopedia-China Railway Service Center (12306)
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