Traditional Culture Encyclopedia - Hotel franchise - Five-star hotel staffing standards

Five-star hotel staffing standards

There are certain reference indicators for the staffing standards of five-star hotels.

Under ideal circumstances, a five-star hotel with 350 rooms would typically have between **280 and 400 people** staffing. Specifically, it includes the following department personnel:

1. Administrative department: including managers, deputy managers, secretaries, etc., approximately 5-10 people are needed.

2. Front office department: including front desk, concierge, doorman, etc., requiring approximately 30-50 people.

3. Guest room department: including room attendants, housekeeping attendants, etc., approximately 50-100 people are needed.

4. Catering department: including restaurant waiters, chefs, dishwashers, etc., approximately 100-150 people are needed.

5. Financial department: including financial manager, cashier, accountant, etc., approximately 5-10 people are needed.

6. Human resources department: including human resources managers, recruiters, etc., approximately 5-10 people are needed.

7. Sales department: including sales managers, sales representatives, etc., approximately 10-20 people are needed.

8. Operation management department: including logistics, security, maintenance, etc., approximately 20-30 people are needed.

However, specific staffing levels will be affected by many factors, such as the size of the hotel, department setup, and whether there are outsourced employees. Therefore, this configuration is an ideal standard and may vary in practice.