Traditional Culture Encyclopedia - Hotel franchise - What does the turndown service include?
What does the turndown service include?
The turndown service includes two items: 1, and turn on the turndown for guests to rest; 2. Tidy up the room and clean the bathroom, supplement the necessary guest supplies, restore the environmental sanitation of the guest room, and make the guests feel comfortable and warm. The turndown service usually starts at 5: 30 or 6: 00 p.m., or is completed at the request of the guests. Generally, the turndown service ends before 9: 00 p.m., because knocking at the door after 9: 00 to do turndown service for guests is bound to disturb guests' rest. Usually, the turndown service refers to helping guests remove the bedspread from the bed, fold the half corner of the quilt to one side and prepare slippers on one side of the bed before returning to their rooms for rest at night. Sometimes, star-rated hotels will put a GOODNIGHTCARD on the bed and dim the lights at the same time, trying to give guests a warm and comfortable feeling! When doing the turndown service, the room attendant will also replenish the guest's supplies in time.
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