What is the function of the hotel service front desk?

Normal check-in and check-out procedures and cashier.

Responsibilities of hotel service front desk:

The use of printers: printers are very important equipment in the front desk and business center. The service personnel at the front desk should pay attention to its maintenance and cleaning, handle some simple faults, use the printer correctly in practical work, and learn how to print bills and various documents.

There is a fax machine in the business center of the hotel for guests and hotel employees. Front desk service personnel should know the operation process of sending faxes, know the fax report and charging standard, and help guests in need to send faxes after work (internal personnel should keep records when using them).

Extended data:

Matters needing attention of gfd at the front desk of hotel service:

1, wear uniforms during working hours, and wear your badge before entering the public or office area of the hotel.

2, keep the office area clean and tidy, office supplies should be neat, not messy.

3. Keep the office quiet. It is forbidden to talk loudly, hum songs and whistle in the office.

Don't eat, chew gum or read any books and newspapers unrelated to work in the office. Those who make mistakes repeatedly will get a hint.

5. Don't bring others into the office area without permission, don't be rude to the boss, don't disobey the reasonable work instructions of the supervisor or boss, don't cheat the boss at work, and don't sign the bill for those who refuse to change after repeated instruction.

6, are not allowed to use the working hours string hillock or leave the post without authorization, if the circumstances are serious, give demerit processing, shall not be in and out of the main entrance of the hotel, shall not use the passenger elevator.

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