How to arrange the working hours at the front desk of Jinniu Hotel in Changsha?

Work and rest hours are usually from 9 am to 6 pm, from 6 pm to 2 am, and from 2 am to 9 am. The rest time is about three or four days a month.

Receptionist's duties: accept different forms of room reservations such as telephone, fax and internet, input the reservation information into the computer and convey it to relevant departments and posts. Handle advance orders from sales department or other departments. According to work standards and procedures, timely carry out data processing such as scheduled changes and cancellations. Check and verify the reservation information of arriving at the hotel on the same day and the next day, and make preparations for the reservation. Check-in procedures for guests, arrange rooms, and meet the reasonable needs of guests as much as possible. Go through the formalities of changing rooms, adding beds and checking in for guests. Responsible for keeping, making and issuing guest room key cards. Fill in, enter and count individual and team registration forms as required. Keep the front desk clean and tidy, check whether the required forms, stationery and publicity materials are complete, and report to the front desk foreman. Carefully check the guest information entered into the computer by the last shift, and timely and accurately enter the guest information on duty. Register, enter and send the household registration information of overseas guests as required. Do a good job of handover to ensure the continuity of work. Assist the cashier at the front desk to do the checkout for the guests. Complete other tasks assigned by the manager.